Can't find an app

[crammpa]

I just got an LG K10 from AT&T and I can't find a pre-installed app. Anyone​ know if a way I could search for it?

 

[Tim1954]

Settings... Apps... You should have three dots / more or similar in top right corner. Tap that and select show system apps... Every app on your phone will be there.

 

[crammpa]

It shows up there but not in my app drawer

 

[crammpa]

FYI I'm using Nova Launcher

 

[Javier P]

Is it possible that it's hidden? Try in Nova settings - app & widget drawer - hide apps - scroll down that list and make sure the app is there and unchecked.

 

[crammpa]

The app is not in that list. That makes me think it's not even installed. That's weird that a pre-installed app wouldn't be on the phone.

 

[Javier P]

Maybe the Smart Cleaning disabled it if you didn't use it for a long time. Have you checked your disabled apps?

 

[Javier P]

Also, see if you can find any widget related to that app after you long press an empty spot on your home screen and then tap 'widgets'.

 

[crammpa]

No widget for it. It's not showing as disabled and its one of those pre-installed apps that won't let you disable it.

 

[Javier P]

Can you see it if you switch back to the stock launcher? Is it listed in the Nova Activities section? You can check this out adding a widget and then selecting the Activities tab.

By the way, which app is it?

 

[crammpa]

The stock Launcher won't show it, It's as if it's not on the phone. I can't open the app. I shall try making a widget for it so it can show up as a recent activity. The app is voice recorder.

 

[Javier P]

The stock Launcher won't show it, It's as if it's not on the phone. I can't open the app. I shall try making a widget for it so it can show up as a recent activity. The app is voice recorder.

Found a similar report on AT&T forums. Not the same LG model, but it looks like the same problem and apparently your carrier kind of hide that app. You could try that solution or use Nova Activities.

https://forums.att.com/t5/Android/Voice-Recorder-on-LG-G3/td-p/4178026

 

[Mr Mendelli]

I just got an LG K10 from AT&T and I can't find a pre-installed app. Anyone​ know if a way I could search for it?

Try using QuickShortcutMaker. It will display all apps and activities so long as they're on your device. It has a search function as well, but if you can't find what you seek, the carrier may have removed it from the firmware. Verizon is notorious for doing this, but I am uncertain of other carriers policies.

 

[crammpa]

Lol, I knew AT&T was at fault. They ruin every​ phone I get from them. I haven't even been able to root the last two phones I got from them.

Thank you for your help.

 

[Javier P]

Lol, I knew AT&T was at fault. They ruin every​ phone I get from them. I haven't even been able to root the last two phones I got from them.

Thank you for your help.

Hahaha. Did you manage to create the widget and run the app? Which method did you use? Your experience will be very useful for other users with a similar problem.

 

[crammpa]

I downloaded that shortcutmaker so I was able to do all that but I can't figure out how to get it to show in my app drawer for future use.

 

[Javier P]

I downloaded that shortcutmaker so I was able to do all that but I can't figure out how to get it to show in my app drawer for future use.

I don't think you can. It's just a widget for an specific activity, so if you remove it from your home screen you'll​ need to repeat all the steps to create it again.

 

[Mr Mendelli]

I downloaded that shortcutmaker so I was able to do all that but I can't figure out how to get it to show in my app drawer for future use.

Some activities don't have shortcuts for a reason. My Avast Mobile Security & Antivirus removes it's shortcut after setup, and is then only accessable by dialing my security pin in my phone. There is an option in QuickShortcutMaker to create a shortcut, but it does say that it may not work for all apps.