Can't get Messages to verify my number

technutcounselor

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Apr 19, 2018
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I have tried to set up chat features on my Pixel 5, but the status keeps saying "Trying to verify" and won't even go through. I am on Google Fi with the esim activated. Can anyone help?
 

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mustang7757

Super Moderator
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Feb 6, 2017
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Which carrier?
Some have had this issue
Try
Uninstall Google message app
Clear its data and then force stop
Make sure not in beta the app
Reset network
Clear data and force stop carrier service app if installed or install it if u don't
Sometimes if these steps don't work can take couple days or week to straight itself out .
Also sim card if old try
 

idiotekniques

Well-known member
Nov 24, 2011
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I tried like every trick in the book I could find by googling this exact issue when I got my replacement Pixel 5XL. Nothing worked. Finally I just gave up and just kept checking back every couple of days. Eventually it just worked, but it took a week.
 

mustang7757

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I tried like every trick in the book I could find by googling this exact issue when I got my replacement Pixel 5XL. Nothing worked. Finally I just gave up and just kept checking back every couple of days. Eventually it just worked, but it took a week.
Yeah , figured it would eventually straighten out
 

technutcounselor

Well-known member
Apr 19, 2018
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I have tried everything you all said and was in chat with Google and nothing they suggested worked. I'll just wait it out. Thanks for your help!
 

DallasXanadu

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Nov 16, 2018
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I'm having the same issue on my Galaxy 10+. I've been using chat for about a month and a half. This is the third time I've noticed that my texts started going through as SMS for no apparent reason. It'll work just fine for weeks, then revert. I've never had a problem enabling chat after an occurrence until now. It's hung up on the verification process, exactly as shown in your pic. I don't know what that even means. I've read reference to getting a message from Google, but that's never happened, either now, or the other times that I've turned on chat and had it work just fine. I checked the spam folder too, nothing there. Am I supposed to get a text to enable the verification? This is so annoying.
 

anthonium

Well-known member
Nov 4, 2013
610
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I've had this issue too and even did a factory reset but that didn't fix it. In the end I left it alone and after a few days it registered. Maybe just give it a bit.
 

swebb

Well-known member
Dec 17, 2009
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I've had this issue too and even did a factory reset but that didn't fix it. In the end I left it alone and after a few days it registered. Maybe just give it a bit.

This usually works though I've heard instances where it may take a week or two to fully resolve.
 

mustang7757

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Feb 6, 2017
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After watching my phone "trying to verify" my number for a week (S10+ on At&T), my phone updated this morning. And now it's telling me chat isn't available on my carrier. Sweet!
Strange , im on Att with Note20U and swapped between google messages and Samsung and it verifies instantly
 

J Dubbs

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Jun 4, 2016
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After watching my phone "trying to verify" my number for a week (S10+ on At&T), my phone updated this morning. And now it's telling me chat isn't available on my carrier. Sweet!

It's very hit or miss..... it seems to be on the carrier as to whether it works or not on your phone. I'm on AT&T as well and chat worked great on my wife's Moto G6, but it was a lot more stubborn on my pixel 1, although it works perfectly on my pixel 3XL. Visual voicemail works perfectly on my wife's phone, works good enough on my pixel 3XL, but worked then stopped on my pixel 1.

One thing I've noticed is that my wife's Moto G6 works good with everything....better than both my pixels. Awesome phone for the $160 I paid for it a few years ago. She loves it ;) All glass, premium feel, and always gets the job done no matter what apps she puts on it :cool:
 

DallasXanadu

Well-known member
Nov 16, 2018
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It's very hit or miss..... it seems to be on the carrier as to whether it works or not on your phone. I'm on AT&T as well and chat worked great on my wife's Moto G6, but it was a lot more stubborn on my pixel 1, although it works perfectly on my pixel 3XL. Visual voicemail works perfectly on my wife's phone, works good enough on my pixel 3XL, but worked then stopped on my pixel 1.

One thing I've noticed is that my wife's Moto G6 works good with everything....better than both my pixels. Awesome phone for the $160 I paid for it a few years ago. She loves it ;) All glass, premium feel, and always gets the job done no matter what apps she puts on it :cool:

Hit or miss is how I describe the entire Android experience. Be it updates, software compatibility, etc. you just never know what you're going to get. And so much of it doesn't even seem to make any logical sense. I dabbled with Apple for a few months, and as much as there was that I hated about it, there's something to be said for having a unified, standardized platform. It really takes uncertainty out of the equation, but in the end, it wasn't for me.
 

mustang7757

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Feb 6, 2017
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Hit or miss is how I describe the entire Android experience. Be it updates, software compatibility, etc. you just never know what you're going to get. And so much of it doesn't even seem to make any logical sense. I dabbled with Apple for a few months, and as much as there was that I hated about it, there's something to be said for having a unified, standardized platform. It really takes uncertainty out of the equation, but in the end, it wasn't for me.
With Android you get bigger flexibility to customize and changes default settings,apps etc.. where Apple your lock down and why it works great, in the end you have to decide what works best for you and how you want to use the device.
 

DallasXanadu

Well-known member
Nov 16, 2018
51
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With Android you get bigger flexibility to customize and changes default settings,apps etc.. where Apple your lock down and why it works great, in the end you have to decide what works best for you and how you want to use the device.

Agree 100%. My first smart phone was a Palm Pre, and the possibilities of customizing it were literally endless. They actively encouraged 3rd-party "patches" to customize it. It's probably why I'll never be comfortable with Apple.
 

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