Can't load my secure folder

[nonie]

I am a att user amd after the pie update, I can't open my secure folder. Anyone else have this issue and found a way to solve it?

 

[stmiranda]

It's working on my AT&T S8+ with Pie.

 

[shadowsjc]

if you swipe down from the top notification bar, then swipe down again, do you have Secure folder enabled? (it is one of the shortcut buttons, should be in the same area where airplane mode / wifi / bluetooth etc are all toggled)

 

[nonie]

I can find it ok. I was able to open it once and then, really messed up. When open at the top, was a lock button, thinking that was regular lock on close. , pushing that button was a mistake as now its asking for password, that I don't have. I used a pin number that works, then it ask for password. There is a (forgot password ) button. But it says all data will be deleted. Soooo, guess I really screwed it up. And will have to delete it. Unless any one has a clue to another way to unlock it,