Can't lock screen anymore. Help!

[Adam Sawyer]

Brand new moment - installed some apps and what not.

When I first got it, in order to lock the screen before you put it on your pocket, I simply just hit bottom right red phone button and it locked the screen. Now it doesn't lock the screen at all, and I'm not sure why. If I hold it, it asks me if I want to shut down entirely. Why can't I lock my phone anymore? Did I accidentally hit something in the settings? Because if I did, I can't find any options for it.

 

[bloodypiker]

I had that same problem after I got the maint. update. I took it in to sprint and they did a hard reset, but they blamed it on a app. Since the hard reset I have not had the problem.

 

[prncssmelissa]

after i got my new moment (the replacement for the defective one) mine is doing the same thing - no new apps installed, nothing..can't figure it out...