Can't power off S9 without password

[CurraheeWW]

I've tried the soft reset. I want to try the hard reset but can't because I can't power off without a password?

 

[Kizzy Catwoman]

Is there a reason you don't know the password? Has this phone always been yours?

 

[B. Diddy]

The password is there for a reason. Did you forgot the password you created?

 

[mustang7757]

I've tried the soft reset. I want to try the hard reset but can't because I can't power off without a password?

Should be same password as your lock screen