Can't Preview Google Play Music

[BlameJamies]

I keep trying to preview a song before purchasing it in the play store but it won't let me preview it. It comes up with a Grey Triangle with a Red Exclamation Point. Has anyone else had this issue

Posted via the Android Central App

 

[BlameJamies]

For example

Posted via the Android Central App

 

[Poohbear_00722]

I keep trying to preview a song before purchasing it in the play store but it won't let me preview it. It comes up with a Grey Triangle with a Red Exclamation Point. Has anyone else had this issue

Posted via the Android Central App

Yep! I've been having the same issue for a while (so have other people.) The only suggestion I've really seen people come up with is force close the app and clear the apps' cache. Did absolutely nothing for me. Wish Google would fix this.
I have an LG G4

 

[kirksucks]

Happening to everyone it seems. Mm update/factory reset didn't help. My girlfriend's s5 is doing it too. Major google screw up.

 

[fragologist]

Same problem here. I was messing with app permissions earlier and thought I had accidently messed it up.

 

[Andrew Richardson4]

Yep! I've been having the same issue for a while (so have other people.) The only suggestion I've really seen people come up with is force close the app and clear the apps' cache. Did absolutely nothing for me. Wish Google would fix this.
I have an LG G4

If you uninstall / disable the app, then reinstall / re-enable the app then it will work...tried it on galaxy note 4 and worked fine.

 

[Porkchopexpress1969]

I have had this issue for a while now. Uninstalling and reinstalling worked for a bit, but it went back to not playing at all. This has to be a Google issue. Hopefully they fix it

Posted via the Android Central App

 

[fragologist]

It seems to be working now.