Can't send or receive MMS texts

[Android Central Question]

I can't send or receive mms and it started about a week ago. I was on the phone with Straight talk and they had me put in new apn settings that didn't work, turn WiFi off and browse using data then try again and nothing. Factory reset the phone and nothing. I'm using ST service with a T-Mobile SIM card and I'm using a ST phone. I didn't have any problems until 10/14/19 and it's so frustrating. Could someone help??? Pleaaassseeeee

 

[mustang7757]

Hi, welcome to Android Forums

I'd like to recommend creating a account so me or other members can assist you, as guest have limitations in replying here and if we need further Information to communicate with you.

I'll provide a link to register, please come back to your post so we can further assist you .https://forums.androidcentral.com/showthread.php?t=409154

 

[mustang7757]

Sounds like you need correct VPN
How's calls and internet?

 

[OllieGus0309]

I created one.

 

[OllieGus0309]

Calls and internet are perfect. No issues whatsoever

 

[mustang7757]

I created one.

Calls and internet are perfect. No issues whatsoever

Hi, welcome!

So just issue with text , now you not getting MMS messages or not even regular text ?

 

[OllieGus0309]

I'm only having issues with MMS. Regular messages come through and I can send them too.

 

[OllieGus0309]

I've literally done everything imaginable and have researched with no luck.

 

[mustang7757]

I've literally done everything imaginable and have researched with no luck.

Can you try a different message app , like Textra or Google message?

 

[OllieGus0309]

I've tried others and it's the same issue

 

[mustang7757]

I've tried others and it's the same issue

What phone is this ?

 

[OllieGus0309]

Lg Stylo 4 and my boyfriend has the same problem on his s8 plus.

 

[mustang7757]

Lg Stylo 4 and my boyfriend has the same problem on his s8 plus.

Maybe stop by TMobile store see if they can check your APN and figure something out

 

[B. Diddy]

Just to be sure -- have you double-checked that your APN settings are correct here? https://forums.androidcentral.com/e...s%2Fportal%2Fhome%2Fhelp%2Fapn&token=8daMUpok

 

[OllieGus0309]

I used that and it still didn't work

 

[B. Diddy]

Does this also happen in Safe Mode? https://support.t-mobile.com/docs/DOC-37693

Could you post a screenshot of your APN settings? http://forums.androidcentral.com/ge...ide-how-post-screenshots-android-central.html

 

[Rukbat]

Have you tried replacing these settings?

MMSC http://mms-tf.net
MMS proxy mms3.tracfone.com
MMS port 80