Can't set custom ring tone for a Text Msg

[toy4rick]

Hello all,

I have a custom ring tone setup for several other contacts yet I can't get it to work for another contact.

I have restarted my phone, cleared cache, have not cleared data within the app

Any ideas how to fix this?

Verizon S6
Stock Nougat software fully patched
Using the Samsung Message app

Thanks in advance
Rick

 

[Tim1954]

Maybe try deleting the contact and putting them back again...? One wonders why it can't do one but does others...

 

[toy4rick]

Well, no luck

So what's next?
Rick