Cant set ringtones on my phone

[Niks_Doogee]

I have a Doogee Y200 phone, and I cant set my ringtones, I set one ringtone and in about 1h its changed to something totally else. Ive tried contacting Doogee support and I didnt get a response....rip. I also tried to add the wanted song / ringtone to a "ringtone" folder in some location, like Ive seen online and that didnt work either so this is my last chance to have a normal ringtone that I want for real...
UPDATE
Since I cant answer on the post for some reason, ill write here:
I HAVE tryed preinstalled tones or tones that came with the phone, same thing happend.. help

 

[B. Diddy]

Welcome to Android Central! Make sure the custom tone is saved to the Ringtones directory on Internal Storage (not the SD card).

If you choose a preinstalled tone, does it still change after an hour?

 

[Niks_Doogee]

Now I found the reply button lol
I HAVE tryed preinstalled tones or tones that came with the phone, same thing happend.. help

 

[belodion]

Is this what you used?
http://www.doogee.cc/category/after-sale-support

 

[B. Diddy]

Assuming this is the same phone as the one you're describing in your other thread, the problems are probably connected: http://forums.androidcentral.com/as...not-appearing-im-very-scared.html#post5739078. If the firmware is corrupt, that may also be why you're having these ringtone issues as well.

 

[Niks_Doogee]

No, I cant fill in all the spots cuz I my uncle bought me the phone so I dont know what to put in, I sent an email to this email adress "support-service@doogee.cc". which is also on the site somewhere, and it just didnt work, they never responded..

 

[Niks_Doogee]

Yes, its the same phone but the ringtone problem has been going on for like 8 months, and the phone storage just a week ago

 

[Niks_Doogee]

Well I guess this isnt really that big of a problem since I totally stopped using ringtones and my phone is always on vibrate or silent. Anyway thanks for the help, shame we couldnt find a solution, god knows what seem to be the problem

 

[Niks_Doogee]

If someone is still looking for a solution for not being able to set a ringtone, try the MacroDroid app (free or pro), make it so when you recieve a call the app plays a selected sound, add that after you pick up, reject or mute the call the sound is stopped, the 2 ringtones will go off together tho, but there will be at least one ringtone that you choose