Can't set up mobile data or edit APNs in Android Go. Talkmobile.

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Android Central Question

I've recently "upgraded" to a Blackview A20 but I've found that I can't set up or use mobile data. It seems like one of the "features" of Android Go is that I can't edit the APN settings which I need to change in order to set up a data connection on Talkmobile (Vodafone), every setting is greyed out and there is no "edit" option anywhere. Is there any way around this?

I've tried:
Resetting and restarting the phone and network settings.
Replacing the SIM card with a new one.
Using Airplane mode.
Deleting the system cache.
Calling Talkmobile multiple times and requesting set-up texts that don't seem to have arrived.
Downloading multiple apps that might install/edit the APN data.
All of the above in multiple different orders.

Do I need to replace my phone?
 

B. Diddy

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Daz Maddison

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Thanks B. Duffy, for an interesting answer. I wonder if there's a way to find out which frequency the towers are on? I think I'll still have to find a way to edit the APN settings either way as it seems to be standard procedure for the network. Thanks again.
 

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