Can't use gift cert on Pre-order!!!

[mach1man]

So went to pre-order the new Active watch 2 today and the gift certificate for $150 that I have doesn't work for pre-orders!!! It's so frustrating! I really wanted to order today to get the watch hopefully early, but now I have to wait until it goes on sale to use the gift cert.

sorry rant is now over lol

 

[fredwardnelson]

Same, just tried and it doesn't work. I don't mind waiting until it goes on sale though, as long as I can use it on the watch. It doesn't expire until December anyway.

 

[mach1man]

Same, just tried and it doesn't work. I don't mind waiting until it goes on sale though, as long as I can use it on the watch. It doesn't expire until December anyway.

It's defiantly frustrating, I was hoping to pre order and maybe receive it before the 27th. My fear is that when it is released the shipping date will be pushed back into oct due to pre order sales... maybe I'm overthinking it lol. I was hoping to stop by my local Best Buy to see if they have it on display yet just so I can make sure I like the 44mm size

 

[Bkdodger1]

Ah man ... Hopefully good when it starts selling .. I believe Sept 26th.. good luck y'all

 

[clerk]

Ah man ... Hopefully good when it starts selling .. I believe Sept 26th.. good luck y'all

Me too. That sucks and is frankly ridiculous.

 

[Rukbat]

I think that's Samsung's middle name.

 

[jrp19]

I just got off a chat with Samsung.com, and they told me that since the e certificate was activated before the active 2 watch was released then we can't use the e certificate towards it even after the pre order.

 

[mach1man]

I just got off a chat with Samsung.com, and they told me that since the e certificate was activated before the active 2 watch was released then we can't use the e certificate towards it even after the pre order.

What! That's ridiculous how can I not use a gift card for a purchase once its available... ugh

 

[NIZMOZ44]

Yep not happy one bit about this.

 

[methodman89]

I just got off a chat with Samsung.com, and they told me that since the e certificate was activated before the active 2 watch was released then we can't use the e certificate towards it even after the pre order.

That's so wrong. Need to verify this. A consumer gift certificate is covered by consumer laws.
The 'no applying for items released after activation' is probably illegal.
Here's a synopsis :
Federal Gift Card Law

Thanks to the federal Credit CARD Act of 2009, gift certificates and store gift cards can't expire for five years. However, issuers can still charge an "inactivity fee" if the card has not been used within twelve months. (15 U.S.C. § 1693l–1).

 

[jay887]

I just got off a chat with Samsung.com, and they told me that since the e certificate was activated before the active 2 watch was released then we can't use the e certificate towards it even after the pre order.

I would take that with a grain of salt

 

[kj11]

I was told the opposite...

 

[jrsharp70]

I tried the code, it says applied successfully. I cancelled the order, since I am waiting for the LTE version, but now it says the code has already been used. LOL

 

[Bkdodger1]

I tried the code, it says applied successfully. I cancelled the order, since I am waiting for the LTE version, but now it says the code has already been used. LOL

Did they send you a new code emailed? I cancelled my initial order and they emailed later on.

 

[badbradd2]

I tried the code, it says applied successfully. I cancelled the order, since I am waiting for the LTE version, but now it says the code has already been used. LOL

You were able to use the coupon code on a pre order of the Active 2 watch?