Verizon doesn't do the multi-fru exchange anymore, so a different model is out of the question until I speak to a tier 2 rep.
However, I love the size and form factor and yes, Sense UI so I don't want the X.
I suggested to them it was the battery and they said that it covered under a different warranty.
Original phone......
After a few weeks power button would reboot the phone and not turn it off unless plugged into a wall
#1 replacement
freezing and occasional reboot
#2 replacement
rebooting and bad speaker as well as it saying HTC charger is not a correct charger LOL
#3 replacement
rebooting.
#4 sitting here waiting for the battery to arrive.
I am not a power/ voltage expert by any means, but I have had zero battery drain issues about it not lasting, etc. so maybe my standard battery that I get 11 hrs on sometimes more is bad and causing these issues?
I want to use the new battery in my current device without setting up the new phone, but am concerned that the old battery could have damaged my current device.
I hope I am making sense.
BTW I reported the CS rep who said I am not doing anything to your account unless you have a store look at it first and also the person who refused to connect me to tech support.
Added:
I know the phone will get hot, but with the cover off the back my wife and I could smell hot plastic when we held the phone up to talk. Anybody else have this?