Capacitive Buttons...

[excalis]

I just purchased my wife an Epic even though she was hesitant getting one due to her liking the smaller phones such as the Pixi. I was excited and was showering her with goodness about the phone when she mentioned having to hit the back button quite a few times before it would register the touch.

I have searched the forums about this and most just exchanged the phone, I however have already done a swap (she had the intercept which was slow to begin with) so I was wondering if updating the phone to D107 will help or is it a hardware issue?

The phone stands at D17 for some reason and is not seeing an update, to me it seems it is a first run phone or a returned one. I placed a Phantom Skin on it so it will be a pain to have to return then send off for a new skin, don't know if it can be re-applied.

My phone has the same skin and buttons respond quickly enough so the skin is not the issue on hers. I feel bad because I talked her into getting the phone and now she will have to possibly deal with another swap.

Will the updates fix the issue? Or just take it back?

 

[iilex]

I was in *exactly* the same boat as you not a week ago. When i swapped my first epic, my replacement had DG17 and a very unresponsive capacitive panel. I'm not sure if they are tied by anything other than hardware\software refinement over mass production time. I couldn't find anything to update to at least DG27 and the panel was killing me so i decided to swap it. If they give you trouble, search up "epic 4g capacitive fix" and look for the sprint.com community forum link. A representative suggested that those problems should warrant an exchange as it is a manufacturers defect.

After i showed that thread to my Rep, she quickly swapped out my phone and now i have a device with no keyboard creaking, a responsive panel, and running DI07!

Sent from my SPH-D700

 

[excalis]

Hey thanks for the reply on this, just sucks that I have to remove the skin LOL. I can update the phone using a recovery route that is posted on XDA and was going to try that before the return but I think I may just swap it like you did.

Thanks!

 

[DaleP]

I do not think it is addressed in the update as I had one that where a second try on the "back" button was often needed and it got no better with the update. At the Sprint store they were not suprised and gave me a new replacement. The new Epic had the old version and back capacative worked fine before and after I updated it.

 

[excalis]

I went ahead and exchanged the unit, seems to work great now. Of course it only made things worse for me as her LED notification light stays on until missed text/call is cleared whereas mine does not. So, one issue fixed and another made more apparent.

 

[johnnyappleseed]

I went ahead and exchanged the unit, seems to work great now. Of course it only made things worse for me as her LED notification light stays on until missed text/call is cleared whereas mine does not. So, one issue fixed and another made more apparent.

That should have been a fix in the DI07 update - is your phone at DI07?

 

[excalis]

Yea it is on D107, I had a thread about that, but it seemed that after I rooted it, the light stopped working like it should. Restored it, rooted again, and no worky.

I also think that maybe it is the manual update as when I let it do the auto update the light still fails to keep blinking. On her phone which has not been rooted and came with D17, I used the XDA guide to get it setup with D27 then D107 manually.

I may try it again on mine and do a manual update.