Capped WiFi on Galaxy S10e

[memeping34]

I'm going straight to the point. I bought a used Galaxy S10e and I transferred all my stuff via SmartSwitch from my old Galaxy A8 (2018). The WiFi on A8 was working perfect with no problems whatsoever. On the other hand the WiFi on S10e is working bad. The capped speed for 2.4Ghz networks is around 10 Mbps (Down) and on 5Ghz networks about 50 Mbps (Down) (I don't have enough upload speed to test if the upload is also capped). This happens on all networks no matter where I connect. I tried forgetting, resetting, and turning off every network setting -> Didn't help. But when I tried wiping the cache the wifi started working perfect for about 10 minutes than it suddenly capped the speed again. I tried other devices and I´m getting full 2.4Ghz speed (around 50-60 Mbps down). The ISP provides me with 100/10 Mbps.

 

[B. Diddy]

Welcome to Android Central! You also tried Reset Network Settings? Does this happen in Safe Mode as well? https://www.t-mobile.com/support/de...NG appears on the,release the Volume down key.

Please register on this forum, which will allow you to engage in discussion more easily, as well as post images. https://forums.androidcentral.com/ask-question/409154-join-android-central-community.html

 

[tadpoles]

I'm going straight to the point. I bought a used Galaxy S10e and I transfered all my stuff via SmartSwitch from my old Galaxy A8 (2018). The WiFi on A8 was working perfect with no problems what so ever. On the other hand the WiFi on S10e is working baad. The capped speed for 2.4Ghz networks is around 10 Mbps (Down) and on 5Ghz networks about 50 Mbps (Down) (I dont have enought upload speed to test if the upload is also capped). This happens on all networks no matter where I connect. I tried forgetting, reseting, and turning off every network setting -> Didn´t help. But when I tried wiping the cache the wifi started working perfect for about 10 minutes than it suddenly capped the speed again. I tried other devices and I´m getting full 2.4Ghz speed (around 50-60 Mbps down). The ISP provides me with 100/10 Mbps.

It could be that your router's firmware is not optimized to connect to newer devices. It might be worth see if there's a newer firmware for your router. Also, of course, ensure you have the latest update for your phone.

 

[mustang7757]

You can try this guidelines

https://forums.androidcentral.com/a...roubleshooting-wi-fi-connection-problems.html

 

[memeping34]

Yeah it happens in Safe Mode too. I tried resetting - didn't help

 

[memeping34]

I have 2 APs and are on latest firmware. The other devices are fine. "I tried other devices and I´m getting full 2.4Ghz speed (around 50-60 Mbps down)."

 

[memeping34]

None of the guidelines worked. It only works for 10 min after i wipe the cache. "when I tried wiping the cache the wifi started working perfect for about 10 minutes than it suddenly capped the speed again."

 

[B. Diddy]

Check this guide to see if there are any ideas there that you haven't already tried: http://forums.androidcentral.com/am...roubleshooting-wi-fi-connection-problems.html

 

[mustang7757]

None of the guidelines worked. It only works for 10 min after i wipe the cache. "when I tried wiping the cache the wifi started working perfect for about 10 minutes than it suddenly capped the speed again."

You using a VPN?

 

[memeping34]

No I have no VPN installed. It's just new phone. I haven't installed anything. Only took all my stuff from older phone to new via SmartSwitch.

 

[mustang7757]

No ad guards or anti-virus? Sometimes those things can do weird things

 

[memeping34]

No ad guards or anti-virus? Sometimes those things can do weird things

No adguards and no antivirus.

 

[mustang7757]

No adguards and no antivirus.

Have you tried it in safe mode?
And can you try the phone on other Wi-Fi?

 

[memeping34]

Have you tried it in safe mode?
And can you try the phone on other Wi-Fi?

It happens in safe mode too and on other networks too.

 

[memeping34]

I did a hard reset and it is still capping the wifi speed.

 

[mustang7757]

It happens in safe mode too and on other networks too.

Then I recommend if you still have warranty or insurance to try that , not sure anything else we can recommend.

 

[Rukbat]

Since it's used, I'd ask for a refund. (The capping might be why it was sold in the first place.)

 

[memeping34]

UPDATE: I just tried older router from Tp-Link and on 2.4ghz im getting nice 40/8 Mbps. What can I do now? The APs are from UniFi - older models (only 2.4ghz). Other devices connected to the APs are getting full 2.4ghz speeds.

 

[mustang7757]

UPDATE: I just tried older router from Tp-Link and on 2.4ghz im getting nice 40/8 Mbps. What can I do now? The APs are from UniFi - older models (only 2.4ghz). Other devices connected to the APs are getting full 2.4ghz speeds.

Get a new router

 

[memeping34]

Get a new router

I already bought Tp-Link archer c80. It will come tommorow. I hope it will finally work.