Changing password after fingerprint fails to be recognize

[rxgadget]

I set up my S2 with fingerprint security.. I now cannot remember the password I set originally and am locked out.

Is there an alternative to a factory reset?
If not how do I do a factory reset on the S2?

 

[PapaGary]

You might try this:

Perform a hardware factory reset - Samsung Galaxy Tab S2

But I'm pretty sure you will need your password when it starts up again.

 

[anon(7901790)]

It doesn't give you the option to authenticate with your Google credentials?

Posted via the Android Central App

 

[rxgadget]

It doesn't give you the option to authenticate with your Google credentials?

Posted via the Android Central App

No.. It is a separate password that you have to know to even change the password if it detects your fingerprint.
I have searched many forums and so far 1 forum said it can only be done via a factory reset

 

[anon(7901790)]

No.. It is a separate password that you have to know to even change the password if it detects your fingerprint.
I have searched many forums and so far 1 forum said it can only be done via a factory reset

So it's not when you are trying to unlock the device then. Yes, the only way to fix it is factory reset. Sorry. :/