Holy moly. I would go back to the place (sounds like a non-corporate verizon reseller) and make as big of a stink as possible. Do it when there are other customers around. It sounds like something very shady since if you go direct to VZ you pay NO deposit to pre-order. Your best hope is that they just screwed something up and they can reconcile it. If not, just try to get your 50 bucks back, and take this as a life lesson, do NOT trust verizon resellers! Go to an actual corporate store, call, or go through the VZ web site. Verizon lets some VERY crappy people resell for them, it's a shame but it's true.