Clicking noise when playing back a video

[RocketFoot]

My LGG4 has an annoying clicking noise embedded that can be heard when playing back a recorded video. It is on the phone during playback as well as in the video after upload to Facebook. Not sure if this is related but a video I uploaded to Facebook also looked good on the phone but was horrible on Facebook (and had the clicking noise in the background) Is there a fix or is it a bad G4?

Here is a short sample

[video]https://goo.gl/photos/h2aYZNoqCQJNMSoo7[/video]

 

[B. Diddy]

What happens if you transfer the video from phone to computer--does the clicking occur when you play it on the computer?

 

[RocketFoot]

What happens if you transfer the video from phone to computer--does the clicking occur when you play it on the computer?

Yes...it seems to be recording into the video file from the phone.

 

[B. Diddy]

I'm guessing a problem with the firmware or hardware. Does it happen in Safe Mode? https://support.t-mobile.com/docs/DOC-21962. Does it happen if you make a voice recording?

 

[RocketFoot]

Yes it still does it in safe mode but I haven't tried voice recording yet. I'll have to get back to you on that.

 

[tyhart44]

I am having the same problem, just noticed it today. Seems to happen regardless of the app video is played back with, so it's in the recording.

 

[Darzog]

I've got the exact same clicking noise. Does anyone have a resolution? I don't believe it's a hardware issue. I was able to record audio via voice mate without the clicking sound.

I have the LGUS model. I'm thinking it may have something to do with the camera app. But if it's the camera app why isn't this problem everywhere?

Edit: I installed a 3rd camera party app called open camera. I recorded video without that annoying click sounds.

 

[Oblivionrpg]

Ok. So I found the culprit. Its the wifi! If I turn it off. There is no clicking. Returning my phone. Its obviously faulty...

 

[tyhart44]

Ok. So I found the culprit. Its the wifi! If I turn it off. There is no clicking. Returning my phone. Its obviously faulty...

It is indeed the Wi-Fi, mine also clicks when talking on the phone... If I turn Wi-Fi off, it goes away.