So my college email is powered by gmail, but my address is still an @conncoll.edu address. When I got my hero, i SOMEHOW got the email to work normally on my phone. I was receiving/sending emails like normal on my phone with my college account, just like I could with my personal gmail account. Then (and this is another issue entirely) my hero turned off, then on and was reset to factory default. Everything was gone, don't know why this happened, the phone was just in my pocket when it happened. So obvs my email settings got deleted. Now when I try to set up my college email again it will not work! It says authentication failed, verify your user name and password and I know im putting them in right.
Im using the following settings, and IMAP is enabled on my college account.
Protocol: IMAP
Email Address: Johnsmith@conncoll.edu
Username: Johnsmith
Imap server: imap.gmail.com
Security:SSL
Port:993
Why is this not working!? I know its possible because it was working the entire year until my phone reset and now I cannot get it to work again. My Tech dept has no clue. Please help!
Im using the following settings, and IMAP is enabled on my college account.
Protocol: IMAP
Email Address: Johnsmith@conncoll.edu
Username: Johnsmith
Imap server: imap.gmail.com
Security:SSL
Port:993
Why is this not working!? I know its possible because it was working the entire year until my phone reset and now I cannot get it to work again. My Tech dept has no clue. Please help!