jerrycau123
Well-known member
- Mar 13, 2015
- 429
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I just left Verzion for Tmobile. A nightmare experence!..If you decide to leave Verzion.....Make sure to cancel auto pay (if you have it), do not inform Verzion that your leaving until you cancel this!....First ...go into Tmobile, (after you cancel auto pay )..sign up with Tmobile and go through the process, and once you are transferred over to Tmobile than contact Verzion...The main reason you need to cancel auto pay , if you have a balance on a phone or early termination fees, Verzion will debit your account for those fees!..I had a balance of $561.00, and Verzion debit that from my checking account!..I HAD ONLY HAD $93.00 IN MY ACCOUNT!..My bank (Wells Fargo)allowed Verzion to debit this amount from account!.My bank stated that this was my fault because I had auto pay!..This is Outrageous! Bye By Wells Fargo!!!.I had contacted Verzion to ask them if I could make payments on my phone until I received my Visa card from Tmobile?...I was told yes, I could, but I needed to contacted them on 5/14 ...to set up a payment plan...Three weeks later Verzion debit my account, anyway!...I contacted them to see if they could reverse the payment but they refused to reverse the amount!..Words can't describe how much I hate Verzion!
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