Contact name not showing on incoming calls

[Android Central Question]

I have a Samsung S8 Active. I did the system update 3 days ago and now when one of my saved contacts calls me, his or her name nor pic shows up, only the phone number. I have researched some of the other forums, but nothing offered up as "fixes" has fixed my issue and some suggestions are 3 or more years old so their "fixes" are irrelevant now. Theme issue? I have changed my theme...it didn't help. Syncing issue? All of my contacts automatically sync. Could this issue be part of the deletion of the Google+ accounts for personal users?

 

[B. Diddy]

Did you post this as well? https://forums.androidcentral.com/g...o-not-showing-incoming-calls.html#post6522735

 

[david birnbaum]

I have a Samsung S8 Active. I did the system update 3 days ago and now when one of my saved contacts calls me, his or her name nor pic shows up, only the phone number. I have researched some of the other forums, but nothing offered up as "fixes" has fixed my issue and some suggestions are 3 or more years old so their "fixes" are irrelevant now. Theme issue? I have changed my theme...it didn't help. Syncing issue? All of my contacts automatically sync. Could this issue be part of the deletion of the Google+ accounts for personal users?

Im havig the same issue with my galaxy 8 active. Did you find a fix?

 

[Khuns8]

I'm also having the same issue. Any fix yet?

 

[momandkp]

Looking for a fix also. I'm having the same issue with a standard Galaxy S8.

 

[momandkp]

It seems to be an AT&T issue. I force stopped the 'Call Protect' app and that fixed it!

 

[Mohammed faiz Sanusi]

It seems to be an AT&T issue. I force stopped the 'Call Protect' app and that fixed it!

God bless you bro. Worked like magic I even disabled the app once and for all. Thanks a lot. The issue is peculiar to At&t phones. Thanks a again

 

[B. Diddy]

There's a long thread here about the issue: https://forums.androidcentral.com/a...t-showing-my-contact-names-3.html#post6539269

 

[david birnbaum]

B Diddy n,your link does not work

 

[B. Diddy]

Hmm, it works on a computer. Are you trying to access it using one of the forum apps?