Contact Picture Issue
- Thread starter John Moore6
- Start date
EDIT - solved see this post http://forums.androidcentral.com/htc-one/270273-contact-picture-issue-2.html#post2764598
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Hey guys first time poster here, I have had my HTC One for 3 weeks now hoping that the issue would resolve itself but alas to no avail it is still pixilated and its driving me nuts. Here's whats strange about this issue, my contacts on my Nexus 4 were all high res no problems there, same thing when I installed CM 10.1, I currently also have an S4 and there are no issues with any of the contacts, all the pictures are high res. Only phone with this issue is the HTC one.
The only contacts that are hi res and don't have those weird black dots are my 'favourites', now some of the contacts were linked multiple times and i resolved the issue by unlinking them but that was only a couple of the contacts. Really hope this issue gets resolved soon.
The only contacts that are hi res and don't have those weird black dots are my 'favourites', now some of the contacts were linked multiple times and i resolved the issue by unlinking them but that was only a couple of the contacts. Really hope this issue gets resolved soon.
EDIT - solved see this post http://forums.androidcentral.com/htc-one/270273-contact-picture-issue-2.html#post2764598
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OK guys I've found a solution, it wont take long but is a bit of annoyance. Anyway here it is.
Login into to your gmail account and go to the 'contacts' tab, from there click on all then onto the 'groups' tab, under the groups tab click on 'starred in android'. Do this for all your contacts, what this essentially does is move everyone into your favourites. After that go to settings on your phone and go to accounts, remove your gmail account, restart your phone, then re-add your account and wait till it syncs/adds all your contacts back on to your phone. The pictures should now all be fine. After its all complete log back in to your gmail account and remove all the people from your favourites.
Hope this helps.
Neshawn
Login into to your gmail account and go to the 'contacts' tab, from there click on all then onto the 'groups' tab, under the groups tab click on 'starred in android'. Do this for all your contacts, what this essentially does is move everyone into your favourites. After that go to settings on your phone and go to accounts, remove your gmail account, restart your phone, then re-add your account and wait till it syncs/adds all your contacts back on to your phone. The pictures should now all be fine. After its all complete log back in to your gmail account and remove all the people from your favourites.
Hope this helps.
Neshawn
OK guys I've found a solution, it wont take long but is a bit of annoyance. Anyway here it is.
Login into to your gmail account and go to the 'contacts' tab, from there click on all then onto the 'groups' tab, under the groups tab click on 'starred in android'. Do this for all your contacts, what this essentially does is move everyone into your favourites. After that go to settings on your phone and go to accounts, remove your gmail account, restart your phone, then re-add your account and wait till it syncs/adds all your contacts back on to your phone. The pictures should now all be fine. After its all complete log back in to your gmail account and remove all the people from your favourites.
Hope this helps.
Neshawn
This appears to work. However, setting as Starred in Android and loading the picture appears to be the only necessary part. No need to delete gmail, restart phone or re-add contact.
That's even better then, basically just transfer your contacts to your 'favourites' or to 'starred in Android', then remove from favourites once its done updating the picture. I have about 900 photo contacts, and its updated every single one. regardless of resolution (some of the photos of the contacts were taken with an iphone 4!) Which is what it should of done anyway, since the Jelly bean update. It's not ideal but at least it works.
Still Baffled as to why this happened in the first place, guessing it has something to do with Sense 5.0.
I think you still have to load a new picture while it is in favorites though. I could be wrong about that though
Posted via Android Central App
Something I have noticed is that if you add a contact picture from your gallery, that image is S-T-R-E-C-H-E-D horizontally when it makes it into your contacts. To work around this, I added my contact pictures from my Google contacts from my desktop PC. That fixed the stretching, but now I also have this screen door effect.
The solution is just above you. Go to google and set your contact as starred in Android. Then put in a picture. It gets rid of the screen door effect.
Hi guys, don't know if this will help anyone or its been solved already, but when i got my HTC One i noticed that whenever i made a photo pic for a contact through my HTC phone all the time the pics would be stretched after cropping etc, really annoying. So tried through my google account on my PC and it would sync to my phone (all high res images) but would have that crazy grid thing everyone was talking about. So i installed an app called ''contact photo sync'' and through the app and my gallery i would assign pics for my contacts, and it uploads to picasa or something and syncs with my google account etc bla bla bla, and now all my contact pics are high res, full screen when called, no grid, or stretched etc. And its staying that way. Hope it helps everyone else 
P.S. had an iPhone 5 and moved to this, never looking back...only annoying thing is games still lag (had iPhone 3GS, 4 Galaxy S2, S3, IPhone 5, now HTC One) e.g. Real Racing 3, glad they have graphics settings, set it to medium, smooth as butter, just wish they would optimise games for hardware or all put graphics settings to work on a range of hardware. Sorry the last bit isn't relevant to the topic. Have a nice day
P.S. had an iPhone 5 and moved to this, never looking back...only annoying thing is games still lag (had iPhone 3GS, 4 Galaxy S2, S3, IPhone 5, now HTC One) e.g. Real Racing 3, glad they have graphics settings, set it to medium, smooth as butter, just wish they would optimise games for hardware or all put graphics settings to work on a range of hardware. Sorry the last bit isn't relevant to the topic. Have a nice day Hi guys, don't know if this will help anyone or its been solved already, but when i got my HTC One i noticed that whenever i made a photo pic for a contact through my HTC phone all the time the pics would be stretched after cropping etc, really annoying. So tried through my google account on my PC and it would sync to my phone (all high res images) but would have that crazy grid thing everyone was talking about. So i installed an app called ''contact photo sync'' and through the app and my gallery i would assign pics for my contacts, and it uploads to picasa or something and syncs with my google account etc bla bla bla, and now all my contact pics are high res, full screen when called, no grid, or stretched etc. And its staying that way. Hope it helps everyone else
The way to solve within google contacts is to make a favorite. Then it will sync hi res. Then you can unfavorite if you wish.
But this sounds like a good app as well. Maybe easier.
raziel
Well-known member
- Nov 19, 2010
- 250
- 1
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Anyone find a more EFFICIENT way to resolve this? It's freaking annoying especially when contact photos are pixelated and cropped weird. I love the HTC One but this is a stupid problem which other phones including the Galaxy S4 or iPhone don't have.
Thanks
Thanks
If you find something let us know. Meanwhile making a contact a favorite and loading a new photo in contacts within gmail on the PC works. It is a one time thing so it isn't that big of a deal. Since mine are already fixed, I don't want to spend time searching for a better solution that may or may not exist.
Guys, there is a trick to re-size and use contact image other than what HTC One puts there by default (Facebook pix if you have it linked) that does NOT require removing Gmail account as described earlier in this thread. Open your contact info, tap on the picture which will enlarge it and tap again which will shrink it back to original size but somehow that triggers the phone to update the image by downloading big photo, which gets rid of pixeled photo and replaces it with high quality photo. If that doesn't work, repeat several times. Some pictures may not improve much, my guess is due to the picture that was used in Facebook was not high quality to start with. Make sure you have WiFi connection if in Contact Settings you checked "Download contact big photo via wifi only" box. To change that tap on three vertical dots in the top right corner of the main Contacts screen and tap on setting, then un-check the box.
When you enlarge the picture in the bottom right corner you should see a little white icon that looks like a camera with 2 round arrows circling clock wise. Tapping on it once should bring up "Select contact photo" menu that allows you to pick an image from any of the accounts that are linked (provided that you have more that one) under this particular contact - Google, Facebook, LinkedIn or Skype as well as from Phone, Gallery or Camera. The downside is that you will have to go thru this process for every contact entry you have, but I was ok with that since I didn't want to use images only from Google or any other account exclusively anyways. Hope that helps - it way not be a universal solution for everyone, but since I'm new to Android like many of us in this forum and I spend so much time trying to figure out various Android issues I thought I'd share. Good Luck!
When you enlarge the picture in the bottom right corner you should see a little white icon that looks like a camera with 2 round arrows circling clock wise. Tapping on it once should bring up "Select contact photo" menu that allows you to pick an image from any of the accounts that are linked (provided that you have more that one) under this particular contact - Google, Facebook, LinkedIn or Skype as well as from Phone, Gallery or Camera. The downside is that you will have to go thru this process for every contact entry you have, but I was ok with that since I didn't want to use images only from Google or any other account exclusively anyways. Hope that helps - it way not be a universal solution for everyone, but since I'm new to Android like many of us in this forum and I spend so much time trying to figure out various Android issues I thought I'd share. Good Luck!
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Jelly Bean Bumps Contact Photos To Hi-Res 720x720 But Google Sync Continues To Clobber It With Low-Res Mush
Read this folks. This explains it.
I have had this problem on EVERY android phone I've owned. The ONLY way to correct it is to store your contact pics locally on your phone and set them on your phone. Make sure you uncheck contacts sync in Google sync settings on phone, otherwise it will re-sync downgrading the pics.
Read this folks. This explains it.
I have had this problem on EVERY android phone I've owned. The ONLY way to correct it is to store your contact pics locally on your phone and set them on your phone. Make sure you uncheck contacts sync in Google sync settings on phone, otherwise it will re-sync downgrading the pics.
No, it is solved elsewhere in this thread. if the process listed in the post above you doesn't work (which I haven't tried because mine are fine using the "favorite in android" method elsewhere in the thread).
The S4 does this as well. It is not only related to the One. I have both phones....it's not a phone issue. It's a Google issue.
I'll try it (post above mine) and report back. But my jist so far is that it gives high rez photo's until it syncs again, then it's back to low rez.
Your way I'll try to. But I swear I've done this before....
I dud the favorites method on the desktop gmail contacts long ago - and it hasn't reverted any of the pics.
Good luck and report back one way or another.
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