contacts forced stop

[Randomhero180]

whenever I try to open my contacts I get a force stop message I've tried restarting and has not worked, any ideas?

 

[FrankXS]

whenever I try to open my contacts I get a force stop message I've tried restarting and has not worked, any ideas?

I'm thinking this might be due to a corrupt contact. Also, since you cannot open the app, you can't do an export of your data to back it up. I see two possibilities... one is to try a factory reset. The other is to go into apps/allapps/people and clear data. Then try again. Both of these would lose the contacts on your phone, so you might want to check you have a backup, either on Google or elsewhere. If your Google contacts look okay, export them into a file for potential recovery efforts. When you export it will write a new file, without the corrupt data, if any. You can later use this file for import.

-Frank

 

[Randomhero180]

Sounds good I will definatly try the clear data, what kind of file would I export them too to do the recovery?

 

[Randomhero180]

Sounds good I will definatly try the clear data, what kind of file would I export them too to do the recovery?

And my vzw back should be ok? Looked and Google doesn't have all my contacts for some reason...

 

[FrankXS]

Sounds good I will definatly try the clear data, what kind of file would I export them too to do the recovery?

If I were in your situation, I would export all three types that Google is capable of exporting -- .CSV (in Google and Outlook flavor) and .VCF (vCard Format, this is the native Thunderbolt format). That way you'll have all the formats if multiple attempts are required. The TBolt should easily accept the .vcf for import though. 'Course, I have almost 800 contacts. If I had less than 15 I'd probably just reenter them manually

-Frank

 

[Randomhero180]

got rid of all my contacts and still having this issue.... any other ideas?

really not wanting to do a factory reset...

 

[FrankXS]

got rid of all my contacts and still having this issue.... any other ideas?

really not wanting to do a factory reset...

Sorry, no other ideas.

-Frank

 

[Tower72]

Did you install that new leaked version of Google+ (2.0)? If so, thats probably your issue. Remove it and your contacts will work fine again (If you did install it)

 

[Randomhero180]

Did you install that new leaked version of Google+ (2.0)? If so, thats probably your issue. Remove it and your contact will work fine again (If you did iinstall it)

Wow. So funny I actually was just thinking about what I installed and went and uninstalled that and the leaked music app. And before I tested the contacts I stopped in here to see if anyone updated.

And you are right they works fine now.

 

[Tower72]

The music app works fine but yeah the new Google+ is causing the FC on contacts issue with ALOT of people

 

[stratejaket]

The music app works fine but yeah the new Google+ is causing the FC on contacts issue with ALOT of people

Which sucks, I like g+. But you are correct numerous people have had this issue over the past couple days and removing g+ has fixed it.

 

[daero93]

Google + leaked version for ICS is definitely the issue. I had the same problem until I uninstalled that version. Good Luck