Content Lock on photos, how can I disable it?

[nikki teuscher]

Content Lock on photos

I set up a content lock on my photos and I know the pattern, but when I go to view the locked photos I'm unable to even see them at a glance and when I try to unlock them it says "This file is locked by another Google account and cannot be open", now I know which google account I set it up too I just can't figure out how to disable it. If anyone is able to help me it would be much appreciated!

 

[Golfdriver97]

Re: Content Lock on photos

Do you have multiple Google accounts on the phone?

Edit: welcome to the forums.

 

[Golfdriver97]

Re: Content Lock on photos

Have you tried signing out of the one that isn't associated with the lock, then disabling it?

 

[nikki teuscher]

Re: Content Lock on photos

Yes I've tried that

 

[Golfdriver97]

Re: Content Lock on photos

Can you transfer them to your PC?

 

[nikki teuscher]

Re: Content Lock on photos

I cannot it won't even allow me to see the pictures at all. Somehow they're locked under my google account but I can't figure out how to unlock them when I go on my google account.