Could I have dust in my Galaxy Note 4 camera lens?

[kalebglanville]

Galaxy Note 4 Black Mark on Photos

A week ago, I received a Galaxy Note 4 and love it. I took many photos and they looked really good but today I noticed a faded black smudge on the top right when I take photos now, I looked around and it most people think it's dust in the inside the lens, can anyone help me? I'd be devestated if I have to send it back before Christmas.

 

[Almeuit]

Re: Galaxy Note 4 Black Mark on Photos

I would try using some canned air around the camera. You can even take the back off to see if you can get it out of there.

 

[LaTuFu]

Re: Galaxy Note 4 Black Mark on Photos

Can you post a screen shot of one of the pictures with the problem? It would have to be a pretty large piece of dust to create an issue on the image.

 

[lterry913]

Re: Galaxy Note 4 Black Mark on Photos

I don't mean to insult, but did the camera come with a protective film and have you removed it? Just a thought as something could be under the film. I hope you figure out what it is.

 

[mrstruegemini]

Re: Galaxy Note 4 Black Mark on Photos

I've returned 1 Note 4 2 days after getting it the day it drop for my entire photo coming out black. I've tried new sd cards no sd cards formatting the sd card in the phone etc. Now my videos are not showing I think any photo linked to the SD card has some form of black or is none viewable in my case.. at this point i think it's a phone problem with the note 4 :\

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