Could not download due to error 500.

[porkrolleggandcheese]

Indeed. Working here again too! Seems this thread created alot of new users, myself included.

 

[jlee928]

Here's the fix. Solves most playstore errors.

Fix Google Play RPC:S-5:AEC-0 error retrieving information from server

 

[haroon aejaz]

i had a same problem on S4.what i did is
1) Go to recovery wipe cache 2) Go to advanced 3) Wipe dalvik cache 4) Fix permission 5) Reboot

Source: Google Play Store Error 500 Solution - Android Jinni

 

[mrsmumbles]

The phone is charging (left on overnight for large video download) so haven't tried it there yet.

But I notice all the phones reporting issues were Samsung's & my LG, - Edit, and a Moto X on Sprint,- and all the reported carriers were VZW and Sprint/BoostMobile. Anyone have this happen on any other manufacturer's device, on a different carrier?

Sent via Tapatalk 2

 

[mrsmumbles]

It's back with no effort on my part (other than posting here).

I still think it's interesting almost all of us are either on Verizon or Sprint carriers. The only other problem I've had is difficulty downloading large files from a different web site.

Sent from my LG870 via Tapatalk 2

 

[Nate Schwartz]

I had the same issue yesterday using straight talk with an AT&T sim. I tried all the delete cache and delete google account tricks but nothing worked. What I finally did actually was install the latest version of google play from a downloaded apk and that fixed it right away for me. Sounds like maybe it would have fixed itself after awhile anyway though.

 

[semp1]

It's back with no effort on my part (other than posting here).

I still think it's interesting almost all of us are either on Verizon or Sprint carriers. The only other problem I've had is difficulty downloading large files from a different web site.

Sent from my LG870 via Tapatalk 2

I have att. I haven't experienced it today though.

Posted via My Galaxy Note 3

 

[mrsmumbles]

I have att. I haven't experienced it today though.

Posted via My Galaxy Note 3

Thank you, and the poster before you, for the reports. I was wondering if it was mostly a Sprint and Verizon problem but sounds like it wasn't.

I was trying to figure out if it was a carrier problem or a Google Play problem and seems now like the latter.

Sent via Tapatalk 2

 

[DorothyP]

I have had various errors for a few days that clear by themselves. 500 series, 900 etc. Glad to see it's the play store and not my connectivity.

 

[iHackPro]

I'm also getting these errors, along with a "No connection" error when trying to redeem my Google Play Code.

 

[szczurspl]

Make sure you've got enough space about 2 gb. On galaxy note 10.1 an error 500 sloved

 

[mrsmumbles]

Make sure you've got enough space about 2 gb. On galaxy note 10.1 an error 500 sloved

It's Google's servers error. When their servers go down, which likely is happening again now due to lots of interest/traffic looking for Nexus 5 ordering and info.

Sent from my LG870 via Tapatalk 2

 

[Zeke Baga]

my only problem is the facebook app, it's the only app that has this 500 code error.

 

[Beretitara]

I just got the note # and i get the 500 error as well no matter what I try to download

 

[izor]

facebook update stop on 2mb downloaded and got error 500 ,
but i try again and show error 495
but to download or update the other apps, the error not show again.

maybe the problem is the facebook app

 

[kaneja]

My phone Samsung galaxy3 fails to download due to error 500

 

[christec]

For me I just needed to completely sing into a gmail account that I recently created before downloading apps. I went to internet, confirmed the email and I went back to app store and download the thing. It was a login account issue in my case.