Crashes, overheating and crashes again. What do I do?

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AC Question

Crashes, overheating and crashes again.

More than one month ago i tried to update mi Huawei Ascend Mate P7, but after the installation my telephone get worse than ever. it Crashes with a lot of apps, i can`t take pics or videos anymore, extremely overheating during charging, i can't open videos on social apps or websites. i can check internet only with the browser. i tried to reboot my device many many times, i tried to clean the cache with the recovery system but nothing changed really. i don't know how to do now. any other suggestions or i have to sent my phone at Huawei Assistance praying for the warranty?
 
Re: Crashes, overheating and crashes again.

Welcome to the forums. Have you tried resetting the device?
 

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