This review is my experience with dbrand as well as the product i revived. This does not reflect everyone or every product they ship. You may have a better or an even worse experience.
Ordering/site.
The site is simple and easy to get around on. My only complaint is that the digital images they use look nothing like what you will get. Keep in mind when i ordered i was on a work computer with a monitor that has been calibrated to be 100% color accurate. This was not a cheap system. The Titanium i received was much lighter. They really should have an image of the product they are selling or at least some sample photo's of what it looks like not this digital stuff.
4/5
Order processing.
I ordered my skins on a Wed. at night. I expected them to ship by Friday and they did not. They shipped out on Monday the package came on Friday Please note i am only 4 hours and 45 min away from Toronto so those of you on the west cost i am sorry but you will be waiting a while. This is very slow. I was not informed of any problems so this must be normal. To me 2 days to just process a simple order is a bit extreme.
1/5
Support.
When i emailed them asking about the status of my order i did not revive an email. They only replied to my second email where i told them i was going to contact my bank. Rep offered no solution other then you will get it when it gets there, Would of been nice to have the typical "If it is not there by this day let us know and we will send you out another one."
0/5
Skin
High end 3M film not the cheaper 3M some places use so it is deff. some nice stuff. Back skin and the side skins fit perfect. The visor on the other hand fit like a typical cheap skin. Very disappointed in that. The Nexus cut out you can see where the blade went to far and between the E and the X there is a spot that is messed up. You can only see it when you get close.
8/10 based on the whole kit. Back,sides,visor,inlay
Install
They have a video. They do a good job at telling you how to do it but my god Dbrands enough with the cheesy effects. Its a tutorial not a 12 years olds first powerpoint. I was surprised you did not put in some filters and lens flares whoever did the editing on that vide please send them to some basic video classes.
Now for the sneaky stuff.
Remember that camera visor skin that fit like junk? Well when i ordered it the price was $0.71. At time of this posting the price has jumped to $0.95. So why the increase? Do they have a junk one they sell cheaper then one that fits they sell for more? I have seen ones that fit and mine was nothing like that the fit is trash. So why the increase in price in a week?
Also Dbrands why do you send me things i did not order? I mean im all for freebies but not when you cut corners on shipping harder then i seen anyone. You sent me 3 extras Nexus logos in black, silver and white. Now at $1.46 each thats a total of $4.38. With that money you could of chose faster shipping or at the very least send me a tracking number. I did not order those and i did not want them.
Total price i payed was $17.09.
Total price payed was $17.09
The skin is good but its not holy grail of skins like people say and they want you to think. I have had better skins and i have had worse. I wont recommend them to anyone. The problems i had, the fit of the camera visor and the fact they would rather waste $4 then offer you a tracking number, faster shipping or even allow you to pay for faster shipping. Dbrands i have money i will pay for faster shipping do you just not want to cram everything into an envelop and drop it off in a mailbox? What gives?
Ordering/site.
The site is simple and easy to get around on. My only complaint is that the digital images they use look nothing like what you will get. Keep in mind when i ordered i was on a work computer with a monitor that has been calibrated to be 100% color accurate. This was not a cheap system. The Titanium i received was much lighter. They really should have an image of the product they are selling or at least some sample photo's of what it looks like not this digital stuff.
4/5
Order processing.
I ordered my skins on a Wed. at night. I expected them to ship by Friday and they did not. They shipped out on Monday the package came on Friday Please note i am only 4 hours and 45 min away from Toronto so those of you on the west cost i am sorry but you will be waiting a while. This is very slow. I was not informed of any problems so this must be normal. To me 2 days to just process a simple order is a bit extreme.
1/5
Support.
When i emailed them asking about the status of my order i did not revive an email. They only replied to my second email where i told them i was going to contact my bank. Rep offered no solution other then you will get it when it gets there, Would of been nice to have the typical "If it is not there by this day let us know and we will send you out another one."
0/5
Skin
High end 3M film not the cheaper 3M some places use so it is deff. some nice stuff. Back skin and the side skins fit perfect. The visor on the other hand fit like a typical cheap skin. Very disappointed in that. The Nexus cut out you can see where the blade went to far and between the E and the X there is a spot that is messed up. You can only see it when you get close.
8/10 based on the whole kit. Back,sides,visor,inlay
Install
They have a video. They do a good job at telling you how to do it but my god Dbrands enough with the cheesy effects. Its a tutorial not a 12 years olds first powerpoint. I was surprised you did not put in some filters and lens flares whoever did the editing on that vide please send them to some basic video classes.
Now for the sneaky stuff.
Remember that camera visor skin that fit like junk? Well when i ordered it the price was $0.71. At time of this posting the price has jumped to $0.95. So why the increase? Do they have a junk one they sell cheaper then one that fits they sell for more? I have seen ones that fit and mine was nothing like that the fit is trash. So why the increase in price in a week?
Also Dbrands why do you send me things i did not order? I mean im all for freebies but not when you cut corners on shipping harder then i seen anyone. You sent me 3 extras Nexus logos in black, silver and white. Now at $1.46 each thats a total of $4.38. With that money you could of chose faster shipping or at the very least send me a tracking number. I did not order those and i did not want them.
Total price i payed was $17.09.
Total price payed was $17.09
The skin is good but its not holy grail of skins like people say and they want you to think. I have had better skins and i have had worse. I wont recommend them to anyone. The problems i had, the fit of the camera visor and the fact they would rather waste $4 then offer you a tracking number, faster shipping or even allow you to pay for faster shipping. Dbrands i have money i will pay for faster shipping do you just not want to cram everything into an envelop and drop it off in a mailbox? What gives?