Difficulty Opening Downloads

[kpitt22]

After remoting in to our network through our Small Business Exchange Server, the Note will only allow me to open some documents but not all. It doesn't appear to be related to the size of the document. It downloads the document and then when you attempt to open the document it states, "cannot open file." Does anyone know why this is happening and/or how I can get the Note to open all of the documents.

 

[bclinger#IM]

What type of document?

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[kpitt22]

Both word and PDF

 

[bclinger#IM]

Do you have the applications installed to open them? Try opening then with Polaris Office by navigating to them through that application.

Sent from my Note 8.

 

[kpitt22]

Some of the PDFs and Word documents opened with Polaris Office. However, other PDF and Word douments would download but then give the error message of "cannot open file." I cannot perceive a noticable difference between the files that would open and the ones that would not.

 

[starbuckk]

Is this a SharePoint based server? I've encountered this accessing SharePoint with the stock browser but found that Firefox works reliably every time.

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