Do I have a broken GPS? Galaxy s5 (searching for gps)

[andoc]

Hi there,

My GPS doesn't appear to work. Wondering if it's possible it's faulty or broken hardware? I've downloaded GPS Status & Toolbox, GPS Test and another app called GPS Status and none can find any satellites. Tried clearing cache's of Google Maps and entire phone, uninstalling/reinstalling various apps, removing case, and a few months ago did a factory reset of all apps and nothing has changed it. Running android 6.0.1

Please help??????!!!!!!! Is this faulty hardware or is there a software fix online somewhere?

 

[andoc]

Help? Does anyone know of this issue or can refer me to the right forum?

 

[itguyjax8430]

Hi there,

My GPS doesn't appear to work. Wondering if it's possible it's faulty or broken hardware? I've downloaded GPS Status & Toolbox, GPS Test and another app called GPS Status and none can find any satellites. Tried clearing cache's of Google Maps and entire phone, uninstalling/reinstalling various apps, removing case, and a few months ago did a factory reset of all apps and nothing has changed it. Running android 6.0.1

Please help??????!!!!!!! Is this faulty hardware or is there a software fix online somewhere?

Welcome to Android Central!

Did the issue start after you updated to 6.0.1?

 

[andoc]

Yes I believe so. I've been posting around and also got this answer from another guy:

Hi,
This is a known issue, when some types of devices are upgraded to marshmallow
Many other problems are reported here

https://productforums.google.com/forum/m/#!categories/maps/gmm

And here.

https://productforums.google.com/forum/m/#!categories/play/other-google-play-content

Is it possible for you to contact
Device manufacturer and degrade OS
Then go with.


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Wish there was a clear answer other than downgrading OS ??