Samsung's response to the backup problem with this is pathetic. I did have some success using Evernote once, but then trying to rearrange all the notes back on the new Galaxy was almost impossible. To make matters worse, I also have a Mac. I have never seen any one of these forums that offered a viable solution that actually works with regard to the SNB notes in the S note application. THIS is the only thing that will work: calling the the President of Samsung USA. I am pretty good at detective work, but I was unable to find out anything but the name of this gentleman. However, I could not find out where he was located or how to get in touch with him and no one knows. Its like he exists in the clouds. Getting in touch with somebody high up and letting them know that there are thousands of customers upset with backup issues, and that Kids just does not work,will be the only chance that we ever have of getting samsung to address the lack of ability to convert snb notes to other types of files. Now, having said that, there is a way to convert the S notes and the action memos one at a time into PDF files or pictures. And then you'll be tripling your effort when you go back to try and reinstate them because they won't be organized. So let's turn this forum into someone into trying to find out how and where to get in touch with the president of Samsung USA. Trust me that's the only thing that has a chance of working here.
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