I have a Samsung PN60E8000 with the Chromecast connected to the usb and HDMI 3 port. I got the chromecast months ago and i have had the tv almost a year now. As of late, i have been having a lot of major problems with my TV. Just wanted to get an opinion, if you think the Chromecast could be causing the problem. Thanks for any info you can provide
Situation:
The TV is about 10 months old when this all started. First, the TV power would go off randomly, red light blinks and make a clicking noise when trying to come on. After plugging it into the wall, instead of Panamax digital surge protector. It came on for about 20 minutes and went back off and never came back on. I called Samsung Support and they gave the repair to a company in my area.
Video of the issue:
Red light of death - YouTube
1. First visit- They replaced the power capacitor and the TV still did not come on. They had to order more parts
2. Second Visit- They replaced the main board, blue tooth module, and wifi module. TV was find for about a week, then it went back off with red light blinking and clicking. Called Support
3. Third Visit- They replaced the Panel and everything was working fine for about 30-45 minutes. All of Sudden, i went outside and came back in and the TV was off with red light blinking. I unplugged it and plugged it back in. It came back on, it lasted for about 15 minutes. At that point, we heard a loud crack and i looked at the TV and see sparks coming from the bottom. I immediately unplugged it and called Support. They transferred me to customer relations and they said the service company needs to come back and deem it un-repairable, then they will accommodate me.
I will find out more info later today or tomorrow depending on when the service can come back out. I'm waiting on a call from them right now. I will update as i hear back.