Do you need to enter your pin if your phones on sleep for over a few hours?

[AC Question]

Hi, I've had my phone for 3 days now.

It's great, love everything about it when it works. Unfortantly though I seem to have been unlucky and got a lemon which im returning soon.

My phone crashes about 20-50 times a day and reboots depending on how much I use it. Usually just from reading texts or browsing.

Anyhow I was wondering if the phone is crashing and restarting while on sleep without me knowing in my pocket. If I don't unlock my phone for over an hour or 2 when I try unlock it with my fingerprint it says i must enter my pin.

Is this because it's crashed and restarted in my pocket or because it's been over an hour or 2?

Thanks,
Adam

 

[belodion]

I think it's because it has powered off. If you can, check that the battery connection is good.

 

[TJA3500]

With my Samsung Note 5, It will ask for my pin if the phone has been sitting idle for 4 hours.

 

[belodion]

With my Samsung Note 5, It will ask for my pin if the phone has been sitting idle for 4 hours.

That I didn't know. Is that a normal Samsung feature?

 

[TJA3500]

It must be. It only sits idle when it's on the wireless charge pad and I notice when I go to use it a few hours later, I have to enter my pin.

 

[TJA3500]

With my Samsung Note 5, It will ask for my pin if the phone has been sitting idle for 4 hours.

I misspoke when I stated my phone asks for my pin when's it sits idle, it is my fingerprint I need to input since I use fingerprint for unlock.
I use Wi-Fi smart unlock when I'm at home and after it sits on the charging pad a few hours, It asks for my fingerprint.