Dreaded green flicker on right side of screen

[Tomster88]

So my pixel 7 Pro started to flicker today. When you press the power button to shut the phone off, or when the phone just turns the screen off to go to sleep, there's a green flash of light that flickers on the right side of the screen. I went online and didn't know that this is a known issue with this phone. There were lots of posts about it on the Google website. I called Google and they're sending me a replacement. They said that they are aware of this issue. But it sucks because they're going to send a refurbished unit. Is anyone else having this problem? They're thinking it's hardware related.

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[mustang7757]

Oh wow , mine is ok .
Were you on January build?

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[Tomster88]

Oh wow , mine is ok .
Were you on January build?

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I'm still on the December build

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[mustang7757]

I'm still on the December build

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Wonder if you put it in safe mode if it would go away

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[Tomster88]

Wonder if you put it in safe mode if it would go away

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Tried all of those solutions on the software end. Nothing helped. Google is thinking it's a hardware issue. I have a replacement unit coming.

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[mustang7757]

Tried all of those solutions on the software end. Nothing helped. Google is thinking it's a hardware issue. I have a replacement unit coming.

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Yeah it does , was it dropped ?
Glad they sending another phone.

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[Tomster88]

Yeah it does , was it dropped ?
Glad they sending another phone.

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No never dropped. And I have a heavy duty case on it too for protection.

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[mustang7757]

No never dropped. And I have a heavy duty case on it too for protection.

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Yeah hardware then

 

[B. Diddy]

Thankfully, I'm not seeing the problem, but I have seen this issue crop up a number of times, mostly in Google's own Pixel help community. Hopefully it's a limited problem, perhaps associated with a bad batch of displays.

 

[Tomster88]

Oh wow , mine is ok .
Were you on January build?

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So this is interesting, I'm checking my phone right before bed and the flickering has stopped. It's so strange. Wondering if I should still go through with the replacement? I guess I should just to be safe.

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[mustang7757]

So this is interesting, I'm checking my phone right before bed and the flickering has stopped. It's so strange. Wondering if I should still go through with the replacement? I guess I should just to be safe.

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Exchange it to be on the safe side

 

[Tomster88]

Exchange it to be on the safe side

Yeah I'm going to. When I woke up this morning the flickering was gone, but it showed up again this afternoon. Better to be safe. I'm just hoping there's nothing wrong with the refurbished unit!

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[mustang7757]

Yeah I'm going to. When I woke up this morning the flickering was gone, but it showed up again this afternoon. Better to be safe. I'm just hoping there's nothing wrong with the refurbished unit!

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Usually they are good, ive gotten refurbished before without issues.

 

[ras47]

Screen lines are almost always a hardware fault. My first Pixel 5 developed a pink vertical line less than 24 hrs. after receiving it new from google. They took it back and eventually refunded me but I first asked for a replacement and they were unable to get me one.

That's right - google couldn't fine another of the phone they made. The 5a had just been released. So we're talking maybe 6 months after the 5 was discontinued. If I was asking for a Pixel 2 I could understand no availability. They turned their back on the P5 in record time, removing it from their website completely. I was lucky to find one for sale on this website and snatched it up. Been working flawlessly for me for almost 2 years now.

 

[mustang7757]

Screen lines are almost always a hardware fault. My first Pixel 5 developed a pink vertical line less than 24 hrs. after receiving it new from google. They took it back and eventually refunded me but I first asked for a replacement and they were unable to get me one.

That's right - google couldn't fine another of the phone they made. The 5a had just been released. So we're talking maybe 6 months after the 5 was discontinued. If I was asking for a Pixel 2 I could understand no availability. They turned their back on the P5 in record time, removing it from their website completely. I was lucky to find one for sale on this website and snatched it up. Been working flawlessly for me for almost 2 years now.

The Pixel 5 was one of my favorite pixels , the battery life was crazy good, usually 2 days .

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[rvbfan]

How long are they supposed to have phones just incase? They sell them for a yearish and when they are gone they're gone.

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[Tomster88]

Usually they are good, ive gotten refurbished before without issues.

Cool. I'll keep my fingers crossed.

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[mustang7757]

Cool. I'll keep my fingers crossed.

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Keep us posted

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[Tomster88]

Keep us posted

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Will do. The replacement unit is supposed to come Monday.

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[ras47]

The Pixel 5 was one of my favorite pixels , the battery life was crazy good, usually 2 days .

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Indeed! I get almost 2 full days per charge. Yesterday I pulled my P5 off the wireless charger at 08:00 and had 63% left at 02:00 when I retired for the night. Just one of the reasons I will give up this phone when they pry if from my cold dead fingers