Droid Incredible Shipping?

[icet1187]

Getting frustrated because people who have ordered after the date I did is getting theirs

 

[shoman24v]

Hey, I ordered the 9th from amazon.com and it arrived today. I waited a month. But I love my new phone.

 

[dr_econ]

If this helps anyone, great...


Ordered (in store): 05/15
Location: Santa Cruz, CA
Payment Processed: 05/17
Shipped: 06/01
Shipping From: Ontario, CA
Delivered: 06/02

Further, I did not receive an email notification regarding the DINC had shipped. After speaking with a CS rep to check the status of the order, they told me it had shipped.

My advice: Call CS and check for the status of your order. Unfortunately, it seems like someone at VZW really dropped the ball or "screwed the pooch" on this whole thing. Although from a pure business strategy point of view, they must be raking in the dough. They not only pushed the DINC to get new customers. It was also heavily promoted to those whose contract was about to end. For that reason, you gotta give it to them. I mean this phone is out for just over a month.

Anywho, good luck to all, thanks to all, and have a good one with your DINC!

 

[Pooz]

Ordered mine through the VZW business portal on May 18, later in the afternoon. I received email confirmation of the shipment today, June 3rd at 1am. I thought I had over-night shipping, but FedEx is showing 2-day, to be delivered tomorrow on the 4th. I live in northern New Jersey, and it's being shipped from West Chester, PA. The funny thing is it shipped yesterday at 4:15pm, but I got the email confirmation this morning!

 

[HTC D Inc]

Ordered mine in-store on 5/18. Sales rep at the store told me it would ship by 6/5, however when I spoke to a sales rep online they told me orders placed on 5/18 are shipping by 6/8. Which one should I expect?

 

[mikebear]

Ordered mine in-store on 5/18. Sales rep at the store told me it would ship by 6/5, however when I spoke to a sales rep online they told me orders placed on 5/18 are shipping by 6/8. Which one should I expect?

I have the same issue - store rep told me one date VZ CS is telling me another (ordered 5/20 told 5/8 in store and 5/10 by CS)
The good news is the previous post to yours is from someone who ordered 5/18 and theirs is shipping already, so hopefully the real ship schedule is ahead of anything VZ is officially saying.

On a side note, as my wait gets longer I find myself checking my e-mail looking for my shipping notice less often, I only do it once a minute now.

 

[HTC D Inc]

Further, I did not receive an email notification regarding the DINC had shipped. After speaking with a CS rep to check the status of the order, they told me it had shipped.

Have you gotten e-mails from Verizon before? Just wanna know if they didn't have your e-mail or just straight up didn't contact you.

 

[FramCire]

Has there been anyone who ordered online that did not get a shipping notification email when it shipped?

I only ordered last week and I already check my email 4 times a day and don't WANT to leave house until FedEx has driven by.

(Mine is due BY 6/18, but the rep said they are running ahead of schedule for the most part - we shall see I spoke to the rep while I was ordering online)

 

[nman83]

Notification

Have you gotten e-mails from Verizon before? Just wanna know if they didn't have your e-mail or just straight up didn't contact you.

Assuming in-store orders are similar to phone orders, I didn't get ANY e-mail notification from VZ. I had to call to get updates, nor did an order status appear in My VZ online.

 

[iJason#WN]

Verizon has my email on file cuz I get emails when my bill is ready but I never received a shipping email. Good thing I called the other day to check on the status cuz it was shipping that day. Yes they are running ahead of schedule. I got mine a week early. Was told June 7th and it came in yesterday.

 

[abp0227]

On a side note, as my wait gets longer I find myself checking my e-mail looking for my shipping notice less often, I only do it once a minute now.

I know exactly how you feel. I've probably refreshed the e-mail page like 100,000,000,000,000,000 times now within the last 3 days..

 

[scooz16]

Assuming in-store orders are similar to phone orders, I didn't get ANY e-mail notification from VZ. I had to call to get updates, nor did an order status appear in My VZ online.

Same here. I ordered over the phone.

I ordered May 27th. The only emails I have received from VZ are for my rebate(just a stock email saying to go here for rebate info) and an email confirming I changed my plan.

The order # they gave me does not work when I type it in online.

 

[alexsdogpound]

If this helps anyone, great...


Ordered (in store): 05/15
Location: Santa Cruz, CA
Payment Processed: 05/17
Shipped: 06/01
Shipping From: Ontario, CA
Delivered: 06/02

Further, I did not receive an email notification regarding the DINC had shipped. After speaking with a CS rep to check the status of the order, they told me it had shipped.

My advice: Call CS and check for the status of your order. Unfortunately, it seems like someone at VZW really dropped the ball or "screwed the pooch" on this whole thing. Although from a pure business strategy point of view, they must be raking in the dough. They not only pushed the DINC to get new customers. It was also heavily promoted to those whose contract was about to end. For that reason, you gotta give it to them. I mean this phone is out for just over a month.

Anywho, good luck to all, thanks to all, and have a good one with your DINC!

Exact same dates and ship times from MI. The only reason I knew it was coming yesterday is I called the store. No emails from Verizon although I was told at time of sale that it would be shipped on June 4th.

 

[HTC D Inc]

Verizon has my email on file cuz I get emails when my bill is ready but I never received a shipping email. Good thing I called the other day to check on the status cuz it was shipping that day. Yes they are running ahead of schedule. I got mine a week early. Was told June 7th and it came in yesterday.

I'm less than a week away from my "scheduled ship by date" and I've gotten nothing. What number did you call? Also, did they need the account holders last 4 of SSN, because I'm not the account holder, I don't wanna call and not have information ready

 

[FramCire]

I'm less than a week away from my "scheduled ship by date" and I've gotten nothing. What number did you call? Also, did they need the account holders last 4 of SSN, because I'm not the account holder, I don't wanna call and not have information ready

If you have a phone on the account, have the account holder go to My Verizon (online) and assign you permission (assuming they would be ok with it). Then you can deal directly with them, again assuming the account holder would be ok with it.

 

[iJason#WN]

I'm less than a week away from my "scheduled ship by date" and I've gotten nothing. What number did you call? Also, did they need the account holders last 4 of SSN, because I'm not the account holder, I don't wanna call and not have information ready

I called 611 from my phone and spoke with a rep. They did ask for the last 4 of the account holders SSN but that's me so I don't have any issues.

 

[HTC D Inc]

I hope they forgot to e-mail about the shipping notification and it's already shipped

 

[jlordman]

This im my first post on AC and boy does it feel good to post this.

Ordered 05/18/10 at 11:23 pm
Recieved Shipping info today 6/03/10 at 09:48 am
Estimated Shipping day for 06/04/10 at or before 3:00p

Whoooo HOooooo so excited i just peed myself....

 

[thelastdraco]

This im my first post on AC and boy does it feel good to post this.

Ordered 05/18/10 at 11:23 pm
Recieved Shipping info today 6/03/10 at 09:48 am
Estimated Shipping day for 06/04/10 at or before 3:00p

Whoooo HOooooo so excited i just peed myself....

see if I were you, I would be camping at my front door starting now

 

[HTC D Inc]

This im my first post on AC and boy does it feel good to post this.

Ordered 05/18/10 at 11:23 pm
Recieved Shipping info today 6/03/10 at 09:48 am
Estimated Shipping day for 06/04/10 at or before 3:00p

Whoooo HOooooo so excited i just peed myself....

Man it sucks to see that people ordered on the same day as me and are getting shipping notices...I still have not gotten anything.