Droid MAXX: Account action Required popping up after 4.4 update

[Patrick Matteson]

Looking for some help folks ,I have a droid maxx that was just updated to Kitkat earlier in the week and ever since that updated I keep getting this annoying Account Action Required pop up.I've changed my google password thinking that would help but still keep getting the pop up.Any one have any idea what the deal is with this ? Thxs in advance...

 

[phathands]

Re: Account action Required popping up after 4.4 update

Looking for some help folks ,I have a droid maxx that was just updated to Kitkat earlier in the week and ever since that updated I keep getting this annoying Account Action Required pop up.I've changed my google password thinking that would help but still keep getting the pop up.Any one have any idea what the deal is with this ? Thxs in advance...

I had the same issue happen once today for the first time despite being on 4.4 x weeks. I know others on the Motorola forums have had the same. I tapped it and it went away. I couldn't determine any issues.

Sent from my DROID MAXX

 

[doogald]

Re: Account action Required popping up after 4.4 update

Looking for some help folks ,I have a droid maxx that was just updated to Kitkat earlier in the week and ever since that updated I keep getting this annoying Account Action Required pop up.I've changed my google password thinking that would help but still keep getting the pop up.Any one have any idea what the deal is with this ? Thxs in advance...

Does it say anything about Motorola Device ID? If so, check that setting (settings / Motorola Device ID)

 

[Patrick Matteson]

Re: Account action Required popping up after 4.4 update

It did at first think I figured that out, this problem is with gmail...keeps asking for a password reset..I've reset multiple times still getting account action req.

 

[mhaider]

Do you have 2 step authentication turned on?

Sent from my XT1080 using Tapatalk

 

[Patrick Matteson]

no it is not

 

[jarrardx3]

I am getting the same problem but I do have 2-step verification enabled. When I long press and go to app info for the notification it usually shows Google Play Services. I've gone through the process of browser based 2-step verification as well as tried creating an app password, both work for about a day and then bam, it comes back up. It wont let me do anything with the internet or any of the google apps on my phone until I go through the whole process again each time.

ugh...

 

[jlebouton]

I'm also seeing this. Two step not enabled.

 

[Mike Cloutier]

Same issue is happening with my girlfriends phone (Droid Mini on Verizon) and it is incredibly annoying. I found a temporary fix by disabling The Google Play Services application within the phones settings/apps, but the problem persists after restarting the phone. Still searching for a permanent solution since there is clearly something wrong here. Will post again if I learn anything more. No similar issue on my HTC One via AT&T.

 

[dipman]

Same problem here. No 2 factor authentication either. So annoying I'm considering calling Verizon, but I'm sure they'll offer to factory reset and that's it.

 

[Cincybearcatfan]

I'm getting this 2-3 times per day too. No two step authentication.

 

[carltonbudatteri]

Re: Account action Required popping up after 4.4 update

It did at first think I figured that out, this problem is with gmail...keeps asking for a password reset..I've reset multiple times still getting account action req.

I'm having the same issue with my corporate exchange account. It keeps locking my AD account.

 

[siriusguy]

I also have 2-step authorization. I created a new "Nexus 4" account. When I entered that instead of my main password the problem went away.

 

[largeselection]

Any solutions to this? I'm also having this issue now randomly today. Everything was working fine, even as of this morning it was fine, and then all of a sudden it all started doing this.

 

[Blair Piotrowski]

I just started seeing this last night, too. 4.4 was fine for a couple of weeks...

 

[FiberMesh]

I have this problem too. Has anyone figured out how to fix it?

 

[unAWARE07]

Also having this issue. Anyone been able to fix it? I've been dealing with this for weeks now and I'm getting rather sick of it.

 

[Averix]

Keeps happening intermittently on mine too. Haven't found any kind of solution yet.

 

[estamey]

A software glitch of unknown origin is prohibiting my Droid Ultra from accessing the internet. I've factory reset my phone already, and the problem has returned. Putting my phone in safe mode doesn't change anything either. I am getting continual "Account Action Required" notifications from Google. I am also getting ceaseless notifications from Motorola that say "Authentication problem: Touch to sign in with Motorola Device ID." Whenever I try to resolve these issues, the following message pops up:

"Couldn't sign in. You typed an incorrect password or your account has changed. Re-type your password. If you forgot your password and need to recover your account click here."

Anything I do fails to resolve the problem. Sometimes the message pops up unprovoked. As it stands now, I can't do anything on my phone because these notifications interrupt even the basic of tasks. And, of course, having no access to the internet is kind of a problem.

 

[phathands]

A software glitch of unknown origin is prohibiting my Droid Ultra from accessing the internet. I've factory reset my phone already, and the problem has returned. Putting my phone in safe mode doesn't change anything either. I am getting continual "Account Action Required" notifications from Google. I am also getting ceaseless notifications from Motorola that say "Authentication problem: Touch to sign in with Motorola Device ID." Whenever I try to resolve these issues, the following message pops up:

"Couldn't sign in. You typed an incorrect password or your account has changed. Re-type your password. If you forgot your password and need to recover your account click here."

Anything I do fails to resolve the problem. Sometimes the message pops up unprovoked. As it stands now, I can't do anything on my phone because these notifications interrupt even the basic of tasks. And, of course, having no access to the internet is kind of a problem.

Are you able to get into your account from a computer?

please back away from the screen