Dropped flat on its back, touch screen not working and screen turned purple

YoungSheeps

Active member
Nov 30, 2015
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So I took out my N5 to snap a picture, but it slipped out of my hand and fell on its back, with a case, on concrete floor.

Anyone with similar accidents? Is bring it to a Samsung store the best way to get it repaired? I am definitely not getting a new phone.
 
A Samsung store most likely wouldn't do any repairs on site--they would probably send it to a Samsung service center, which means you'd probably be without your phone for at least a week or two. You may want to try a local cellphone repair shop--they could open it up and see if it might just be a loose connection. Use Yelp or some other local review site to find the best repair shop in your area.
 
I'm actually out of the US atm, and found out that Samsung Taiwan don't do repairs of foreign models. Had to take it to a repair shop, but they still need to make sure they actually can repair it. Oh well, now I'll be without my phone for 3 days instead of a week.
 

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