Email / MS Exchange will not sync when not on a WiFi Network

[AkkkAndriod]

jkeene35: I signed up to this forum just to say: THANK YOU SO MUCH! (Sorry for shouting!) You solved this for me!! I had literally done everything else I could find online to fix this. I have been working on this for 4 hours. I had decided that this was the final solution I would try before giving up; and possibly throwing my phone into the fireplace. You rock - just like you, my phone did not display the email in the list you mentioned, but it totally worked. Thank you so much - hope you have an amazing day!

 

[partyman66]

For me, the fix was to disable "Restrict Background Data" for Google Play Services. I'm not sure why Bluemail needs background data from that to be available to work, but such is the case.

 

[khaled_khi]

Dears I found the user blocked sync of email while connected to mobile data, go to setting and mobile data usage and check the bocks (Allow background data usage).