email notification will not go away

[nessa27m]

the email notification won't go away, it only goes up when i receive new emails and when i check it still won't disappear. i've tried deleting emails, i've tried turning off my phone and restarting it, i've tried clearing notifications and it's just isn't working. please, any suggestions?

 

[jhowle9475]

Click settings then scroll to call and select it. Once the menu opens tap clear voice mail notification

 

[jhowle9475]

Sorry, thought you said voice mail. Is it a gmail notification or is it an htc email notification

 

[nessa27m]

it's the email, not the specific gmail

 

[jhowle9475]

open the HTC email app and see if you have an email account added to it