Email Ringtone notification

[SpringCTIL]

Good Morning:

Running Jelly Bean 4.1.2.

Under Settings-Sounds-Ringtone & Notifications, I have tones setup for Device ringtone, Device vibration, and Default notifications. Under email settings, Email notifications box is checked & a tone is setup to play when I receive an email.

Problem is I get emails but no tone plays. Before I went to JB, was on ICS & tones worked fine.

Anyone have a clue what setting I might be missing?

Thanks.

Spring

 

[lvartist]

I have the same problem. I contacted Samsung.....they are clueless! I have also spoken to 6 different people at AT&T....same result....CLUELESS! One At&T rep suggested that I upgrade to a new phone. Brilliant!

 

[SpringCTIL]

Hi:

After all this garbage I won't be getting another phone from Samsung. My old BB 9700 & motorola Razr are better than this phone. If BB wasn't in such dire financial straights, I'd be going back to them in December when this contract is up. I never had a problem with ringtones, contacts, voice activated phone dialing, & email as I've had with android.

Spring.