Email sync issue

[duaneglass]

This is for my wifes phone. While she is at work, she does not get email or other notifications, but does receive phone calls and sms. Couple of Weeks ago I did a factory reset and that seemed to resolve the issue, but now has started again. The odd part is after she gets home, hour drive, she gets all the daily notifications and no issues on weekend. Updated PRL, but that dod nothing. Any ideas?

 

[ratsttam]

Is it possible she's roaming at work and that roaming data is disabled? That would allow calls/sms to work just fine, but disable any data (email, app notifications, etc).

Another possibility, is that her wifi is attaching to work wifi, which may very well have a proxy enabled. Apps and e-mail won't come through that either.

 

[duaneglass]

Proxy might be the issue. Will have her try to have everything off before going in the office.