I am posting two screenshots. One from gmail, another from Outlook.
In Gmail it looks right when email is read, but in Outlook it's still in bold like I didn't read it.
Please give an idea what;s wrong if anything.
OK. Let's try this again. The read email in outlook will be shaded grey. The whole box. Nothing else changes. Subject stays bold. Fonts stay the same. The only thing that changes is the color of the box between the lines that separate each email.