Embedded Music Player Crushes on Note 4

[Mprst]

Hello to All
Recently I encountered a strange issue -
Embedded/Preinstaled music player crushes every time i am trying to launch it.
I checked the application manager and found that application is empty, ie -
total - 0.91 mb
application - 0 mb
SD application - 0 mb
data - 0.91 mb
SD card data - 0 mb
cashe - 12 kb
This is very strange
How I can recover the application?
I downloaded other apps but I like the original one
Thank you in advance

 

[Princepia]

Did you disable any apps? Check your disabled apps. Perhaps something is affecting your music player.

Posted via the Android Central App

 

[Mprst]

Thank You
No apps disabled.
The issue began when i cleaned junk data with CleanMaster and Battery Doctor
As part of all mess all media files (Pictures, Music, Video etc) disappeared from Gallery.
I found huge number of .nomedia files inserted almost everywhere - cleaned all of them (seems so) and everything returned back to normal except the player
I already uninstalled battery doctor, rebooted the phone several times, reformatted the SD card inside the device (via storage) - nothing... the issue still there
Thank You again

 

[BullGuard8]

Are you rooted? This happened to my previous Galaxy S3 and even if I unrooted it the problem always remained so I sold that phone and swore never to r00t again

 

[Mprst]

I did not. I even don't know what it is ...

 

[BullGuard8]

I did not. I even don't know what it is ...

Then here is what I would do.....

If your contacts are on your GMAIL account, no need to even backup.....

1) Ensure that your phone's memory if it has pics and files, movef them to your computer or SD Card.....

2) Remove your SD Card from the phone

3) Do a factory reset

4) Sign in with your GMAIL and now all your contacts would be back

5) reinstall all your apps from the play store

6) insert your SD Card again

I think that should solve it

please try

 

[BullGuard8]

Also check your updates, I read a lot about the latest "Andoird System WebView" update that causes many apps to forcefully close randomly. Uninstall those updates and try

 

[Mprst]

Thank You
I ll try

 

[Mprst]

I did it and it worked perfectly
Thank you very much