B. Diddy Senior Ambassador Moderator Mar 9, 2012 168,780 9,764 113 Jul 18, 2017 #3 Welcome to Android Central! What's the exact error message you see? Try wiping the cache partition as well: https://support.t-mobile.com/docs/DOC-21095
Welcome to Android Central! What's the exact error message you see? Try wiping the cache partition as well: https://support.t-mobile.com/docs/DOC-21095