- Oct 31, 2014
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As long as you don't open it they will send you a prepaid return package and you can send it back to them for a full credit. if it's been opened they charge a $35 restocking fee. Don't refuse it though. I said the same thing and they told me it could get lost because the return address is the corp headquarters in Palo Alto and the return address on the label for me was in Smyrna, TN. So just sign for it and ask for an RMA and get the return package if you are returning it.
Thanks for the tip.. Yeah if it does not ship today then I'll sign and return. Thanks again!