Oh crap. I better submit mine. Did you do it online, and see what the expected device was?
evo 4g insurance claim
- Thread starter RBrown9180
- Start date
Oh crap. I better submit mine. Did you do it online, and see what the expected device was?
It was online. I have been checking for week or so. It used to say evo 4g, but last night it said Evo3d
imiller913
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- Nov 25, 2009
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imiller913
Well-known member
- Nov 25, 2009
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Is there a deductable for a loose usb port? Mine is getting loose and my Evo isn't charging properly.
If you have TEP on your Sprint plan, total equipment protection, you can take it to a sprint store where they may look at your phone and see if they can fix it or substitute one out. A long time ago, in a far away galaxy, I did this, but it was closer to September of last year. It was only 3 months out - within the warranty. Sprint might tell you to file an Asurion claim, however, so be prepared for that. Personally I complained alot because at the time, there wasn't a single scratch on my phone and the port wasn't working. Manager came out, asked if I had any trouble before, saw that I recently purchased it, and went and got a clean, crisp new one for me. I got to keep the box, microsd card and everything.
There was someone ealier in this thread that said they were told to file an asurion claim - but i think your mileage may vary.
I was the one told I had to file a claim - but my 4G was a phone I got from someone else and apparently it was a bad refurb.
Since I have tep they weren't going to charge for the repair, but the usb port was far too jacked up for it to be fixable.
Sent from my 3VO using Tapatalk
Dang.. I just removed the insurance from my phones because I could get an EVO 4G for about $150 lol.. Can I re add it?
wpavlik2
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- Oct 4, 2010
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I looked today, it just said "EVO". Not 4G, not 3D, just "EVO"
Don't think I'll burn my $100 bucks yet...
nikkisharif
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- Jul 9, 2011
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Not necessarily. Everybody on this thread isn't looking for a cheap upgrade, we just answered the question that was asked...I actually had issues with my phone and was told by a Sprint rep to bring my phone in for service or file a claim. Since I was out of town on business for a month, I didn't have the time to take my phone in during business hours so I filed a claim and it just so happened they sent me a 3D. I wasn't expecting it, all I wanted was a phone that worked while I was hundreds of miles away from home.
Well said. I didn't file a claim hoping to get the 3D, I legitimately went into a repair center and they told me to file one because they couldn't fix the problem I had. I just so happened to get a 3D - all I cared about was having a phone that would charge.
Sent from my 3VO using Tapatalk
I was going to come on and share the news, but looks like people are already being given the 3Ds.
My poor Evo got a mud bath this morning. I was delivering a package and stupids opened their door, dog ran them over, it jumps on me. their package, my Palm Pilot, Keys and Evo(in the carrying case, ripped it and the Palm's case off my pants) all go in to a dang mud puddle in their driveway that in a few inches deep.
They should have bought me a new phone, but I am not allowed to say crap about it to them. Guy didn't even offer or say sorry. WTH.
I just did my claim and it said Evo3d-standard or something like that..
did a happy dance, but I am left without a phone for a couple days :-\
My poor Evo got a mud bath this morning. I was delivering a package and stupids opened their door, dog ran them over, it jumps on me. their package, my Palm Pilot, Keys and Evo(in the carrying case, ripped it and the Palm's case off my pants) all go in to a dang mud puddle in their driveway that in a few inches deep.
They should have bought me a new phone, but I am not allowed to say crap about it to them. Guy didn't even offer or say sorry. WTH.
I just did my claim and it said Evo3d-standard or something like that..
did a happy dance, but I am left without a phone for a couple days :-\Lol yes, but a day without my phone is a PITA. I use it for work and entertainment. It will be here today thank jebus.
So ticked. Get my phone today, let it charge. Turn it on after fully charged, the SOB reboots in 5 min. WTH? So when it boots I start trying to get my accounts going..the flipping SOB reboots again. Ugh. Then I notice also that there is no service, went into settings and it wouldn't let me connect to the network and was saying it was in Airplane Mode when trying to connect to anything, which it was saying it was off in settings. The thing continues to boot every 5 minutes. I took it to Sprint, they were we can try a master reset. Um, I'm not phone illiterate already tried that. They do it anyway and it waits 10 min this time to reboot. They tell my to call Asurion. Now I am stuck without a phone til Monday.
How is a company that says they do a quality check before they send it out going to sent a device that obviously has some issues. Then to top it off, the CSR had really bad English and could hardly understand me, even though I spoke very clearly.
How is a company that says they do a quality check before they send it out going to sent a device that obviously has some issues. Then to top it off, the CSR had really bad English and could hardly understand me, even though I spoke very clearly.
I had a damaged screen last month. They sent me an EVO 4G. Then after 6 days, the light bleeding through at the bottom and sides started to bother me. I called, and they sent me an EVO 3D!
This phone is much faster than my OG EVO 4G!!
This phone is much faster than my OG EVO 4G!!
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