EVO keeps rebooting

[guruffl]

This is definitely a hardware issue and heat related. I tried to blame it on software, I flashed 2.2 Roms, 2.3 sense and AOSP and I still constantly reboot. If your phone does a full reboot(not a sense reboot) it is 95% hardware. For me and others if you use your phone for a few minutes and do anything that works the phone a tad your probably going to reboot. Most of the time it will keep rebooting as its trying to boot up and it is still hot and it just keeps rebooting. I have to pull the battery to stop the boot loop and let it cool off. Then it boots successfully but I can't use it much... If I use it directly in front of an AC it won't reboot.... pathetic! I just unrooted and brought it in and they are getting me a refurb...! I hated having to give up root, but the phone is near useless to me right now. I have had the white hot spots on my screen forever to. I thought I liked HTC, but I am really questioning their quality at this point.

 

[jnl813]

Just called and complained to sprint and they sent me a new one, w/ free next day air shipping. no questions asked, our account manager said, IT department needs this phone asap, they are always on the go. I never even brought it in for them to check or anything.

i did try to reformat the phone but that didn't work. (non-rooted evo)

So i if I have insurance and all and tried a factory reset, will Sprint send me a new one and ask for this one in return? Will there be a charge?

 

[ChadVader]

My Evo was constantly rebooting on me and then I found a suggestion to uncheck the fast boot option and then reboot the phone. Tried it 2 days ago and I haven't had one unexpected reboot since. So try it and see if it works for you.

1) go into Settings--->Applications
2) uncheck Fast Boot
3) power phone off/on

Like I said my phone has worked great since. I've noticed better performance also. Its like it was before the gingerbread update!

 

[sicstringzen]

I have owned the EVO 3D for about 2 months with no problems but recently I have started experiencing this crashing issue with the phone. After doing some research and some experimentation I think I have resolved the problem although I cannot say specifically what did the trick. These are the things I tried:

Settings > Display > Animation > No animations

Settings > Display > Brightness > Automatic brightness [off], set around 30-40%

Settings > Accounts & sync > Background data [off], Auto sync [off], (sync manually)

Settings > Power > Enable power efficiency [on], Enable power saver [on], Fast boot [off] (this seems to make a difference)

After you make these changes turn the phone off and remove the battery for 1 minute. Once the battery is back in ensure it makes good contact and doesn't have room to move around, shim any wiggle room with paper like a business card.

Lastly if you are using an after market case remove it. Heat seems to be the primary cause of this problem so putting the phone into a case and then putting that case in your pocket is just asking for trouble. I purchased the higher end Otterbox which is a plastic case with rubber on the outside. I removed the rubber so I am just using the plastic case, I have not had any problems since. The cheaper Otterbox I've been told is the opposite, rubber on inside, plastic on outside. My mother and brother both have this case and the same phone but have not complained about any problems.

Hope this helps some people!

 

[nana1keke2]

how do you reboot or factory reset the phone? can some one post the steps. i keep getting a system unstable UID error.

 

[natsuto]

I asked what to do, if I sent them a dissatisfaction. CS told me to call them and tell them to replace the Gadgets problem, and send one back.