Exchange EMail Problem

[Foyt20]

GNex, Rooted on AOKP Milestone 6.

Two accounts, gmail and Exchange account.

I have all emails on my exchange account up to 11:30 yesterday morning, and then it just stops. Did not change my Active Directory password, calendar and contacts both sync and update. Account is not locked. Just to make sure, I deleted the account from my phone, rebooted the device, and then reinput my account. No dice. Contacted the exchange admin, and he is not having any problems.

I even checked to make sure my account with Verizon was paid up, all good.

Anyone else having problems? Anyone want to share any insight?

 

[chris4404]

Without knowing your web address, I would start by making sure you can go to it from a web browser from a PC. So for example https://mail.server.com. If you can access if from a browser and login without any problems then head back to your phone and try it again......

Also you said your calendar and contacts were actively syncing but not you're mail? What version of Exchange is it? 2003? 2007? 2010?

 

[Foyt20]

Chris, thanks for your help. It turned out it was a bad attatchment trying to download, which was screwing up the sync on my Gnex AND on my N7. Once I saw the problem was on there also, I knew it was an email issue, not a device/android issue.

Thanks for your input again.

 

[qitupx]

Part of my job is to manage our exchange servers. To explain it simply, sometimes the server will get unhappy with the device ID and it can be impossible to get email working again even if you remove and re-add the account. Depending on how you have things setup, you should be able to go to the exchange control panel and remove the relationship. This depends how your admin has everything setup of course. Try going to your mail server with /ecp at the end. Example being mail.server.com/ecp. After doing such exchange is usually happy again. I tend to run into this issue when phones do software updates. Just a friendly FYI while we are on the topic.