Face Recognition not working

[bassplayrguy]

Anyone having any issues with this? I re registered my face but when trying to unlock the screen it doesn't even look for me. Iris works just fine so I don't think it is a camera issue.

 

[grkmanga31]

Yep, same here. Had to revert to Iris scanning to unlock my phone, but in some situations even that doesn't work because you have to hold your phone a certain distance form your eyes.

 

[speed13]

Anyone having any issues with this? I re registered my face but when trying to unlock the screen it doesn't even look for me. Iris works just fine so I don't think it is a camera issue.

Did you put screen protector over sensors left for the camera, that could be an issue

 

[bassplayrguy]

Did you put screen protector over sensors left for the camera, that could be an issue

Nope. The Camera doesn't even come on. I got the zagg glass but it goes under the sensors.