Factory reset lollipop then restore phone data?

[Roy Swift]

Hi there. I am another dissatisfied user who just upgraded from 4.4 to lollipop. I am having problems with the autowiz prompt coming up often like other users and wanted some help on how to back up this configuration before i do a factory reset. If I backup with kids, will I lose anything we. I recover the backup onto a fresh lollipop system?

 

[Rukbat]

See Backing up an Android Phone if you don't want to install CWM or TWRP. If you do, just do a data backup - it backs up the entire userdata partition. Or you can use munky-tool to back up any part of the phone you want (if you don't mind rooting Lollopop [if you can - it depends on the carrier and whether, if it's got Knox, you care about the Knox counter]).