False memory Report 100GB note

[laika]

Here is an odd one, started a few months ago, cleared the cache, rebooted many times and I still get this

Everything runs fine, using any of the three file utilities I have report everything properly. No real issues other than I get the goggle processes stopped working once in a while.

Everything is fine and storage does not seem to be corrupted.

PS: It's a 16 GB note, even that part seems wrong.

Anyone have any idea how to fix this short of a full factory reset (as it has been fine for months and seems to be handling storage fine, only reporting it wrong in settings.)

 

[laika]

More info, drilling down on the above screen shows the gallery at 98GB, but my three non stock file managers show it in the low megabytes where it should be. I dont want to delete pictures, I doubt this will help but does anyone know 3rd party software that will show me a list of all files largest to smallest in ascending or descending order?

If one picture is the problem I can delete that and replace it.

Thanks

Sent from my GT-N5110 using AC Forums mobile app

 

[srkmagnus]

You can try formatting the memory (be sure to backup all the data) and see if that fixes it. Otherwise, try a factory reset and see what happens - definitely a weird issue.

 

[gkseifert]

Es File Explorer 3 (on Samsung Apps) will allow views sorted on name, size, type and date, in either order. It will also do a lot, lot more. And it is free.

 

[laika]

Es File Explorer 3 (on Samsung Apps) will allow views sorted on name, size, type and date, in either order. It will also do a lot, lot more. And it is free.

Thanks a ton, I really don't want to factory reset since it's not hurting anything but if I need to delete one picture no big deal.

 

[dieter jay]

mine also shows 100GB.
of course factory reset will clears it, but is there any other way..?

 

[Dan Wolf1]

I dont know if this is somthing to worry about but my note 8 is doing it to

 

[laika]

Four months an no major issues other than the false report, I don't plan to do a factory reset unless things start actually get buggy. As far as I can tell on installs and so forth it is handling memory correctly.

 

[Seigmond Dela Rosa]

Doing the same thing on mine, currently running N5100XxCMK 1 build. Anyone had a solution on this besides from factory reset. Hope that android would have a fix on this on next update

 

[jenoola]

I found this the other day too, and found from another site that it might have something to do with the .thumbnails folder in the sdcard/DCIM folder. You might have to switch on hidden files in order to be able to see it. The system seems to be saving a copy thumbnail of all photos to make the default Gallery open faster or something. The problem is that the .thumbnail-123456789 files just recreate themselves if you delete them - and I had two of them at 7.5GB I solved the problem by deleting all the .jpg files, then saving two blank documents with -exactly- the same name as the massive thumbnail files and them deleting the 7.5gb files. so far everything's ok.

I would be interested to know if this works for you, and of course if there is a better fix for it because if you open Gallery again (mine is currently disabled but it is the default app for some things) all the thumbnails just get created again.